Kiwi Choice


In the very unlikely event of damaged or faulty goods returns must be made within 7 days.
Please make sure the auction you are bidding on is what you want prior to bidding, read all relevant information on products and warranties, returns must be made within 7 days and the product is sent back to us at the "buyers Expense". All courier and postage charges are non refundable.
Please check the product if any loss or damage issue when you receive them. Please DO NOT SIGN them if any found. If you found some damages or loss issue after you sign. You have to advice us within 3 days,Otherwise we do not respond for these. (The freight company's policy)
If you receive the product. and just dont like them, you can ask to return for a refund.  But this request has to be made within 7 days after you receive. and the return cost at the buyers Expense.

We always strive for 100% customer satisfaction and do our best to resolve problems as quickly as possible.

We are not liable for goods damaged or lost in delivery but please do inform us of the incident immediately.