- Store help
- Lenco Sports >
- FAQs
FAQs
Ordering
What size should I buy?
If you’re not quite sure which size is right for you, refer to our size guides. Most of the size charts are added for respective products.
Can I cancel my order?
We completely get it, we change our minds too ! While we wish could, once an order is placed, for some clothing items, we are unable to accept returns as we cannot resale those items.
For sports items, provided they are still in original packing and labeling, we may be able to provide an exchange or hold the amount in Credit. But we do not provide a refund.
As a reminder, customer should arrange and pay for the items to be sent back to us for credit or upgrade. Domestic return shipping of the replacement item to the customer is free.
More about the Cricket bat
Some useful tips and details about your cricket bat.
How do I select the bat?
When looking at a new bat, balance or pick up of the bat is most important point to note. It is the balance and pick up of the bat, which really counts in play rather than its weight on weighing scale.
There are recommended sizes of bats but it's best to pickup and select one that you can use comfortably
What is bat knocking in?
Knocking In is the process by which the fibers of the willow in the face and edges are compressed and knitted together to form a strong outer resistance and a shield to the impact of cricket ball.
The Knocking –In process should be done carefully and thoroughly as the life and the performance of your cricket bat is determined by it to a large extent.
It's a process that involves striking on the face of the bat and edges using ball mallet or quality old ball. Increase the force gradually until the blow is as hard as a ball hits in a game.
Next step is a trial run of using the bat in nets or short catches with an old leather ball. This step should perform for at least two hours. Then test the bat against newer quality balls. If there are seam marks or dents please go back to the knocking step. However if there are no seam marks on the blade then it is ready for use in matches. Never knock on the back of the bat. For best results, please knock the bat at least 10 days before its use in a match.
We strongly recommend oiling and knocking in the bat on our automated purpose built bat knocking in machine.
This delivers 10,000 to 20,000+ knocks on the playing area of the bat which ensures a gradual and consistent knocking in of the playing surface.
What is bat oiling and why is to recommended?
English willow is dried before the bats are made. Oiling overcomes that issue. The main purpose of oiling is to maintain moisture levels within the blade.
Also, after a period of use a bat may start to show signs of dryness making some of the surface cracks protrude. When this happens just give the bat light sanding removing extra dirt from the surface.
Then, below the front logo / sticker, apply very light coating of raw-linseed oil or special cricket bat wax onto hitting areas of the blade.
Allow the bat to lie horizontally. Add another coat of the oil on the bat if you see the surface dries too quickly.
Never oil the splice or the shoulder of the bat.
What are the typical issues you may face with a bat?
SURFACE CRACKS
These are small cracks, which appear on all bat after a period of use. Their appearance on a new bat is direct result of the bat being under prepared i.e. not properly knocked-in or may be due to use of low quality, hard cricket balls.
All bats will show surface cracks, THIS IS NORMAL. The main aim of knocking is to delay these cracks for as long as possible.
EDGE CRACKS
These cracks are not results of faulty workmanship or defective willow. They appear due to use of under prepared bat or mistimed strokes during the play.
Sometimes such strokes are unavoidable and therefore it is wise to take precautions. Both the above problems can be minimized by application of protective sheets to face and edges of the bat.
TOE CRACKS
Ideal area to hit the ball, of the sweet spot of the bat is approximately 5-10cm above the toe and 5-10cm below the sticker on the bat, depending on the size of the bat.
Toe is not as thick as the sweet spot of the bat and is hence more prone to damage. Striking of a ball at the base of the bat causes cracking of the toe. This can be due to hitting a Yorker. Such damaged caused must be immediately treated with application of some strong fast drying glue.