Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

All orders are dispatched the next working day, if they are in stock. We endeavor to dispatch all orders within a day of receipt.

Within NZ, we use reputed courier agencies like NZ Post, PostHaste, Aramex and the standard delivery time frame is 1-2 days for North Island and 2-3 days for South Island. Rural delivery may take an extra day or two depending on local rural delivery runs.