Outspoken Cycles
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Shipping

 
Our shipping details in the form of frequently asked questions. Everyone loves a bit of FAQ.
 
How much does postage cost?
 
$5 nationwide… And it’s not just standard postage, it’s couriered to you with track and trace.
 
When will I receive my package?
 
We send packages each morning during the week.  Orders received after Friday morning, and during the weekend, will be sent on Monday morning. Once we send your order, it should be with you within three working days. It might take more than three working days if you are rural or this week contains a public holiday.
 
Where should my package be sent? 
 
Somewhere that a person will be to receive it. Most people find work a good place to receive their packages because someone is guaranteed to be there.
 
Where on earth is my package? 
 
Once your order is sent, you will receive an email containing your tracking number which can be used to track your parcel. If things are really taking a long time you should contact the courier company with your tracking number.
 
The courier came but I wasn’t home… What should I do?
 
Contact the courier company man! We’re not your mother...
 
How can I send you a beer?
 
We don’t receive beer by mail, it just gets too frothy. However, we’re happy to catch up for a ride and a beer next time we’re in the same location – which will be rather easy if you’re located in Christchurch.