Phoneinc
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Sales Policy

 
Before purchasing, please ensure you read and agree to our company's terms and conditions. We set out terms to ensure your pleasant shopping experience with us. If you do not agree with the stated terms and conditions, please do not purchase before consulting one of our stuff. 
 
Sales Policy
  • All products sold by Phoneinc are brand new and are manufactured to meet the highest industry standards.
  • All prices and specifications are subject to change without notice.
  • Products are shipped F.O.B. (Freight On Board) and become the sole property of the purchaser upon delivery to the specified shipping agent.
  • For shipping damage, customers should file claim to the carrier immediately.
  • Any discrepancy, including wrong items or missing items, should be reported to Phoneinc within 7 days of receiving the item.
  • All brands and product names mentioned are trademarks and/or registered trademarks of their respective holders.
  • Buyer must contact us and make a full payment within 5 business days after opening a transaction.
  • We will only charge you for the actual price of postage plus a small admin and packing fee if shipping is not free.
  • We take pride in providing you with correct and current information regarding our products, however from time to time the information may contain typographical errors or inaccuracies and may not be complete or current. Please let us know if you see anything doubtful so we can confirm/change it. It is the buyer's responsibility to check and confirm the information provided about the products listed.
  • Whilst we are always trying to keep our stock numbers and listings up to date, due to high product demand and/or delays with our suppliers there is a chance a product may temporarily be out of stock. In this rare and unfortunate circumstance, we give the buyer the choice of a full refund or store credit. If the buyer chooses to wait for stock, we will promptly give an estimated arrival date.
  • We advise buyers to purchase insurance on items, especially on expensive products, so they are covered by Australia Post if damaged or lost in the postage process. Customers should notify us within a 14 day period of purchase if there is a problem with delivery.
  • All images are for illustration purposes only, and might not be fully accurate. 
  • Your purchase may not be in its original retail packaging as some of our stock comes in bulk but these item will be specified.
  • The price and delivery costs are GST included.
  • We respect your privacy. As such, any and all information collected on this site will be kept strictly confidential and will not be sold, rented, disclosed, or loaned. However, some details may be used for in-house marketing and for promotional use within our company. You may contact us to request us not to do so.