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Shipping
Shipping Rates:
All shipping prices listed are HOME DELIVERY to main cities. These MAIN TOWNS are outlined in the listings.
We can ship using the following scenarios.
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Direct to home – most expensive due to home delivery surcharge imposed by freight companies. All of them have imposed these.
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Direct to Business address OR Direct to local depot – no surcharge.
TRADE ME HAVE SET UP VERY RESTRICTIVE SHIPPING TEMPLATES – WITH VERY LIMITED OPTIONS FOR SELLERS OF BULKY/HEAVY ITEMS.
If your town isn’t listed OR to get a quote to a depot/business address please text or call 021528124 for a quote and one of our friendly team members will be happy to help.
AKL metro is within Albany-Takanini-Massey-Howick.
Please note: NO Rural deliveries – we will ship to nearest local freight depot. Rural / Remote customers are recommended to contact our Customer Service Team before making a purchase to discuss local depot delivery on 021528124.
Shipping Time Frames:
North Island: Approx 3 - 6 working days.
South Island: Approx 4 - 8 working days.
Inspection on Delivery:
IMPORTANT! - All deliveries require a person present to unpack and inspect the delivery and sign for goods received confirming they are in good condition and free from breakages/damage. It is advisable that you immediately open packages and inspect for signs of damage or defect.
If you are not present and the goods are left by the delivery company unsigned and you find damage don’t open the boxes. Contact us immediately to report the issue.
Please do not sign for the goods unless you are happy with the condition of the items in your order in respect of breakages, damages or defects. IF YOU DO AND THEY ARE TRANSIT DAMAGED THEY CANNOT BE REPLACED UNDER WARRANTY.
Requesting a Delivery Date:
We cannot guarantee deliveries for a specific date or time. We can request a day from the delivery company (if reasonable notice given). The delivery company will contact you re delivery or you can in turn contact them.
Collection: FREE
Customer pick-ups are welcome from our Auckland depot at Unit 7 / 31 Princes St, Onehunga. Please bring in your purchase order number/reference number for collection.