Dispatch Times

• In-stock items: Usually dispatched the same day or the next working day.

Delivery Timeframes

• North Island: 1–2 working days
   
• South Island: 2–3 working days
   
• Rural addresses: Please allow an additional 1–2 working days
   
• Oversized and Bulk Items: May require an extra 2–4 working days

Mixed Orders: Orders containing both general and oversized items may be dispatched separately. This can result in multiple tracking numbers and varying delivery times.

Delivery Restrictions
 We are unable to deliver to:

• PO Boxes
   
• Parcel Pods
   
• Non-physical addresses
   
• Waiheke Island or other offshore islands

Peak Season Delays
 Please note that delivery times may be longer during peak seasons due to increased freight volumes.