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FAQs
How much is shipping?
Shipping is FREE on all products in our store unless specified otherwise.
Can I view your products in person before buying?
Sorry, this is not possible. We do not have a showroom for you to visit which helps us keep the prices nice and low. All product photos are actual photos of a device and, together with detailed descriptions, offer a good overview of each product.
Can I pick up?
Sorry we do not offer such an option unless stated otherwise.
Who is your shipping provider?
We use Courier Post and sometimes Aramex (Fast Way).
Can you provide a Tax/GST Invoice?
Yes, we can, please email us with your purchase number and we will email you the tax invoice for your purchase.
What does "refurbished" mean?
"Refurbished" refers to computers and laptops that have been returned, repaired, restored, or updated to a like-new condition. This could be due to a variety of reasons such as minor defects, cosmetic issues, or even just customer returns. All refurbished products are thoroughly tested and upgraded to ensure they work just as well as new ones.
Are refurbished computers and laptops reliable?
Yes, refurbished computers and laptops undergo rigorous testing, cleaning, and repair processes to make sure they are in good working condition before they are sold. Moreover, they come with a warranty that protects you from any immediate issues.
Can I upgrade the hardware in a refurbished computer or laptop?
Yes, most refurbished computers and laptops can be upgraded. However, the extent of what can be upgraded depends on the specific model and manufacturer. Please note that if you decide to upgrade your device while our warranty period still applies, this will automatically void the warranty. You can request upgrades before you place your order at an additional cost.
Do refurbished computers and laptops come with an operating system?
Yes, all our refurbished computers and laptops come with a pre-installed operating system. We ensure all necessary drivers and software are installed before shipping.
Can I buy a refurbished laptop or computer in bulk for my business?
Yes, we offer bulk purchasing options for businesses. Please contact our sales team for more information on bulk orders and any available discounts.