Walker & Hawkes
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FAQs

 
HOW LONG WILL IT TAKE FOR MY ITEMS TO BE DELIVERED?
 
Depending on where you are located, and the delivery service you choose, delivery can arrive to you on your door step within the next day.
 
WHY DO I NEED TO ENTER MY PERSONAL INFORMATION WHEN PLACING MY ORDER?
 
We ask for your contact details to get in contact with you in case there are any issues when packaging or delivery your items. All information collected is kept within the website and never passed on to third party organisations.
 
CAN I AMEND MY ORDER ONCE IT HAS BEEN PLACED?
 
As long as your order has not been dispatched, you will be able to make amendments to it, contact us as soon as you can

MY ITEM IS FAULTY, WHAT DO I DO?

 
In the unlikely event that your item is faulty, please contact us for further details where to return your parcel too.
When returning faulty goods, please include a note containing the information of the fault with your full name and address. Items returned in an unclean or unhygienic condition may be rejected.