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Returns
7 Day Money Back Policy
In order to receive a refund, purchased item must be brand new and unused. The packaging and all of the contents must be returned. Item can only be refunded if purchased 7 days or under date of purchase on receipt. ALL items will need to be assessed BEFORE a refund is issued. 7 day money back warranty is not a trial period, we will not refund any items that have been used, and we will only refund items in original, perfect condition. We reserve the right to refuse the refund of a product if we feel it does not meet these criteria.
WARRANTY
W.M.S will fulfill all of our obligations under the Consumer Guarantees Act 1993.
All our products carry a standard 1 year warranty, unless specified on the auction.
Our warranty is a RTB (Return to Base) warranty. Faulty Items need to be returned to us in order for us to forward the item to our service department for assessment.
Our policy dictates that all items will be repaired if possible. If repair is not possible a replacement will be provided. If we cannot replace or repair the item we will only then issue a refund.
Our warranties are covered by our own service department where possible. If our service technicians are unable to fix a fault, we send the goods off to a 3rd party for repairs.
If an item is returned for repair and there is no fault found, assessment fee may incur and shipping costs will be added to this.
The warranty covers manufacturing faults or defects only. It does NOT cover liquid damage and/or impact damage, or external forces. External forces include opening the device, modifying the device etc.
WARRANTY
W.M.S will fulfill all of our obligations under the Consumer Guarantees Act 1993.
All our products carry a standard 1 year warranty, unless specified on the auction.
Our warranty is a RTB (Return to Base) warranty. Faulty Items need to be returned to us in order for us to forward the item to our service department for assessment.
Our policy dictates that all items will be repaired if possible. If repair is not possible a replacement will be provided. If we cannot replace or repair the item we will only then issue a refund.
Our warranties are covered by our own service department where possible. If our service technicians are unable to fix a fault, we send the goods off to a 3rd party for repairs.
If an item is returned for repair and there is no fault found, assessment fee may incur and shipping costs will be added to this.
The warranty covers manufacturing faults or defects only. It does NOT cover liquid damage and/or impact damage, or external forces. External forces include opening the device, modifying the device etc.