About the store
- Orders arranged within 24-48 hours after confirm of payment.If need urgently, please contact us for special shipment and check extra shipping cost.
- Shipping addresses must match the addresses approved by Paypal. Very important!
- Free shipping does not include import duties, taxes or other fees for international business trade. Buyers pay for these charges. Very important!
- Shipping time may vary during holiday or peak season, then the tracking number will be delayed, including weekend.
- More than 30 days did not get orders, please contact us immediately at any time. We will update the newest information of shipment during our work time.
Return or Exchange
30days long time warranty under correct use from purchase date.
Contact us firstly. Once we get your requirements, will give you address for return.
Make sure return it within the warranty period. And keep original packages as possible as you can.
Return or exchange will be unacceptable over warranty time.
Buyers pay for the both ways shipping cost of return or exchange.
Mark your ID and give us one brief description for problems.
Your detailed problem is the way to improve our quality.
Feedback---Before you give us negative feedback, if you are not satisfied, please contact us. We will do our best to solve problems you met.
If you are satisfied, we sincerely beg that you can give us a positive comment and four 5-star Detailed Seller Ratings, which are really very important for the growth of us.
PLEASE DO NOT leave us 1,2,3, or 4-star Detailed Seller Ratings because they are equal to negative feedback.
In one word, please tell us and contact us at any time, if you have any questions, problems or not satisfactions.
Shipping Time---We really want to give you very fast purchase without any delay or damage.
But we can¡¯t control it, because sometime orders will be shipped from our factory in another side of the world.
What we can control is we give orders in good condition and normal shipping period from shipping company.
Service---Satisfaction is our final aim. We try our best to bring happiness to each family.
And we will follow the whole of order and after using to find critical comments and advice for our products, quality, service and so on.
We never avoid talking about problems from handmade products.
Your voice is the key to be better of quality. Waiting for you being our great customer!