Online shopping sometimes means you don't get exactly what you had in mind. Even if your purchase is not defective, if you're not happy just return it within 30 days of dispatch, and we'll issue you the price of your product
If the product is not defective, it must be unopened and in perfect re-saleable condition
Delivery fees are not included refunds, and the item must be returned at your own expense.
An RA number is required before a refund will be issued, please do not send an item back to us before you have received your RA number from customer service
Certain products can not be returned due to hygienic reasons, such as underwear, earrings, and swimwear DVDs, CDs, PC console games and certain other products may not be returned due to copyright laws.
If you return an unwanted gift, the credit will be issued to the original purchaser's account.
All refunds must be issued to the original payment method.
For any returns outside of the 30 Day Money Back Guarantee please email us for a warranty claim