- Your Discount Chemist >
- FAQs
FAQs
Do you offer free delivery?
We do not offer free delivery.
Do you ship internationally?
Other than NZ, we also ship to Australia
How long will it take to receive my order?
Delivery times vary based on your location and chosen shipping method. Standard delivery typically takes 2–8 business days.
Delivery times vary based on your location and chosen shipping method. Standard delivery typically takes 2–8 business days.
Can I track my order?
Yes! Once your order is dispatched, you will receive a tracking number via email.
Yes! Once your order is dispatched, you will receive a tracking number via email.
What payment methods do you accept?
We accept Ping and Afterpay
We accept Ping and Afterpay
Can I cancel or change my order?
If your order has not yet been dispatched, contact us as soon as possible to request changes or cancellation.
If your order has not yet been dispatched, contact us as soon as possible to request changes or cancellation.
Do you accept returns?
Yes, we accept returns within 14 days of purchase for unopened and unused items. Please refer to our returns policy for more information.
Yes, we accept returns within 14 days of purchase for unopened and unused items. Please refer to our returns policy for more information.