Thank you so much for the wonderful review Jose! We're so thrilled we were able to help you get into such an awesome car, and so pleased to hear you enjoyed the whole experience. We hope you're absolutely loving the Evoque :)

Thank you very much for your feedback, Annette. We sincerely apologize for the delays and the frustration this has caused. We understand how important clear communication and timely delivery are, and we’re sorry that we fell short in your experience. Your feedback is valuable, and we’re taking it seriously to improve our processes and ensure better coordination in the future. We also acknowledge that we should have only contacted you once we knew the issue was completely fixed and your car was ready to be picked up. If there’s anything we can do to make this right, please reach out to us directly—we’d love the opportunity to make things right with you!