I must express the dissatisfaction when the truck I bought, broke down not even 24hours after I travelled 500kms to buy it. Service from this company was average, I asked the guy a couple mechanical questions that he couldn't answer. I bought truck on 23.12.24, it broke down 24.12. 24. I have had to borrow a vehicle for the last 9 days am have only spoken to the salesmen once. I understand it's the Xmas period, but I would be trying my hardest to fix my mistakes if I was in this position?

Overall, the service was prompt, polite and knowledgeable. I had read most of the google reviews before dropping in....I had concern with some of the bad reviews...until I noticed many of them were reviews from a friend of a friend who was the friend of a friend that had a bad experience...It seems the friend of the friend who was a friend of a friend was someone who didn't do their due diligence before buying....multiple times??? My experience went this way...I rocked up to the showroom. I had seen a 2018 Nissan NV350 Caravan with what looked to be a raised rear deck floor with heaps of storage and a great looking roof rack...and only 116,000kms. The van itself looked crisp and tidy. I was greeted by Rocky and I asked about the van....we went and looked at it...I asked him if I could take it for a test drive....he said yes...I then told him I would be going directly to my mechanic so he could have a good look over the van....Rocky has no issue with this. My mechanic found an issue with the differential, everything else was in excellent shape....Evaluating the cost of repair for a differential, while really liking everything else about the van, I was able to negotiate a fair out come for all parties.... So my experience with everyone there, was great...it is an open, honest and 'frank' dealership. I found them to be forthcoming, friendly and open to being fair.....I was extremely happy with the way things were handled, and I am very happy with my purchase....knowing everything I know about the van.....I cannot fault their honesty.