Hi William Thank you for your feedback and for taking the time to share your experience. We’re really pleased to hear that Ana provided excellent service and went the extra mile for you—that’s exactly the level of support we aim for. We also appreciate your comments regarding the AA check findings and the delay on the day of collection. We acknowledge that these aspects could have been handled better, and we’ll be reviewing this internally as part of our ongoing training and improvement processes. Thanks again for bringing this to our attention, and we hope you're enjoying your new vehicle. Best regards, Sam Huang - Sales Manager

Hi Luca, thank you for your wonderful feedback! We are so glad to hear you enjoyed your experience with our team. We hope you are enjoying your new vehicle! All the best, the team at Turners Otahuhu