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Turners (Manukau)

Welcome to Turners (Manukau)

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Consistently voted NZ's most trusted used vehicle dealership, Turners has been helping Kiwis buy & sell for over 50 years. We're NZ's largest, with over 20 branches nationwide most of which are open 7 days. We accept trade ins, will sell on your behalf or make you a cash offer. Book online at turners.co.nz/cashnow. Finance and insurance are also available at each branch.

Customer reviews

1323 Reviews

Anonymous

Monday, 6 May 2024
Customer Service
Knowledge and Expertise
No comments provided.

Anonymous

Saturday, 4 May 2024
Customer Service
Finance and Insurance
Knowledge and Expertise
Trade-in Process

Fast to sell the vehicle but hard to get hold of for assistance.

Dealer response

Hi there, Sorry to hear this was your experience but I am interested to hear more about it if you would like to give me more details. Kind regards Justin Baty Auckland Regional Manager justin.baty@turners.co.nz

Anonymous

Friday, 3 May 2024
Customer Service
Knowledge and Expertise
Trade-in Process

Friendly professional team who knows how to sell cars. My experience was that the salesperson was more focused on helping me relax and make a purchase rather than accurately answering the questions I had about the vehicle. He didn't really seem to know much about the car and answered some of my questions incorrectly. Test drive was slow around the block in traffic and didnt enable me to get a good deel for the car. Didnt gelp that the fuel light was on too. The car i traded had an almost full tank of gas. I was only given a few litres of gas when i purchased the car. A full tank would have made me feel more positive as I drove away. Manager was true to his word and reimbursemed me for a battery as car had trouble starting at the yard. So far seems like an OK car. I appreciated the atmosphere and professionalism of Turners staff and office environment. It made the whole experience comfortable and minimized stress.

Dealer response

Hi there, Thank you for taking the time to complete our survey and for giving our team your honest feedback, it is good to hear. I am sorry that we are not in a position to provide a full tank of gas with your purchase however I take on board your comment about the tank being on empty, this is something we can do better. I will also speak with the consultant concerned regarding the questions they were unable to confidently answer to see if we can assist with improving in future. Thank you for taking the time to buy from Turners Manukau and we wish you all the best. Kind regards Justin Baty Auckland Regional Manager

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Turners (Manukau)

590 Great South Road, Manukau, Auckland

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