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I sent a cheque

It can take at least three business days for your cheque to reach us. We process all payments as soon as they arrive.

Check your account balance

If your payment has not been credited after five business days, please contact us.

Want further assistance?

  • Our 0900 support line is currently unavailable but we've still got our internet connection so flick us an email if you need our help!
  • Email us your questionWe aim to respond within 3-5 days.