Service Foreman - Masterton

ARE YOU LOOKING FOR THAT NEXT STEP IN YOUR CAREER?

About the Company: Brandt is a world-leading equipment dealer powered by iconic brands and unrivalled support. With dealerships across Canada, New Zealand and Australia, Brandt is a global team with one shared purpose. Its mission is to enable customer success by providing practical and reliable equipment solutions and support. Customers count on Brandt to keep them moving forward with remarkable customer service and industry-leading brands: John Deere, Giltrap, Kramer and Duncan.

About the Opportunity: Our Masterton branch is seeking a Service Foreman to join our service team.  In this role, you will monitor productivity in the workshop by scheduling jobs for the technicians, ensuring they have everything they need to work effectively, quoting workshop repairs, and ensuring the best use of workshop space and resourcing to meet customer needs. You will collaborate with the Service Manager to cohesively provide field and workshop operations. Additionally, you will mentor apprentices to ensure they have the opportunities and support to develop their skills.

You will be responsible for:

• Assists with assigning jobs and work areas to Service Department employees according to their skills and knowledge.
• Assists in the appraisal of repair orders coming into the Service Department and may participate in repairs.
• Directs and assists in the diagnosis of machine problems of technicians and apprentices.
• Inspects and repairs all special tools. Recommends new tooling as required.
• Advises Service Manager or Service Location Manager of all customer complaints.
• Coordinates and schedules all in-house technician training.
• Assists the Service Manager or Service Location Manager with coordinating and conducting quarterly safety meetings.
• May fill the Service Manager or Service Location Manager role in their absence.
• May arrange for and participate in re-conditioning of used equipment and set-up of new equipment.
• May assist in providing performance feedback for service technicians and staff to the Service Manager or Service Location Manager.

To be considered for this position, you will need the following:

• 3+ years' experience as a Service Technician.
• Ability to lead others.
• Familiar with John Deere and competitive products.
• Ability to write and speak effectively to individuals and groups.
• Ability to use standard desktop load applications such as Microsoft Office. and internet functions.
• High School Diploma or equivalent experience.
• A forklift license is preferred.

What's in it for you?

• Competitive salary.
• Great working environment.
• Advancement Opportunities within the Organisation as we grow.
• Ongoing Training & Development.

If this sounds like you, please apply today! Please note that we have multiple roles across our branches – for a full list, please check out our website: Brandt Careers | Jobs at Brandt