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Returns
Damaged/Faulty Goods
In the unfortunate event your goods arrive damaged or are faulty, please contact us no later than 7 days after receiving your items to organise replacement.
Incorrect Goods
If the goods that have arrived are a mispick on our behalf, please contact us as soon as possible to organise replacement.
Change of Mind or Incorrect Selection
Please be very careful when selecting your products as we do not offer returns or refunds for change of mind or incorrect product ordered. Confirm your selected item will fit/match/is suitable for your spa pool. Contact us for help regarding suitable models.