Warranty Policy:

1. If a particular Listing does not contain any Warranty information then we automatically provide a 30day Return to Base Warranty.
2. The Buyer must Check the Item Immediately and Report any Damages or Faults to the Seller by Email within 3 days of receiving the item. NZIW reserves the right to refuse claims that are made after this time frame.
3. NZIW Ltd will Replace or Repair where possible or a Refund will be offered where a replacement is not available.
4. Warranties are not transferable beyond the original buyer.
5. All accessories and bonus items are not covered by warranty. E.g. Carry Bags, Guy Ropes, Pegs etc…
6. Invoices will be required as proof of purchase.
7. Warranty is valid in New Zealand only.
8. NZIW adheres to the Consumers Guarantees & Fair Trading Acts along with Trade Me's Standard Trading Terms and Conditions.

Warranty Does Not Cover:

1. Normal Wear & Tear.
2. Misuse, Abuse or Use of a Product for which it was Not Designed.
3. Neglect and Careless Storage.
4. Unauthorised Repairs.