Shipping Time: we ship our products from china and aim to deliver your products within 10 working days. However, sometimes may take up to 20 working days. >>>the delivery time is not stable on international shipments due to differences in customs clearing times,public vacation,weather etc.and it will also affected by your local post office delivery efficiency.please allow for this when making your purchase.thank you.

Product Information: Item Type : Braces & Supports Model Number : Heat neck Support Effect : Bone Care Material : Neoprene Neck Brace Voltage : 5V-7.4V Current : 0.5A-1A Temperature range : 40? to 48? Mode : Hot Cold Neck Therapy Item Type : Neck Pad Feature : Electric neck Type : Neck-heating Type1 : Braces Output voltage: 5V/DC; The first gear ( red light), temperature is 56-65; The second gear ( white light), temperature is 46-55; The third gear (blue light), temperature is 40-45.

Notes: It has 3 models, red led is with the highest temperature. Once you turn it on by pressing the power button for 3s, it would getting heat. 5 minutes latter, it would turn automatically to white led, which is medium lever. And then auto to blue, which is the lowest. If you need the highest all the time, you need press the button manually to turn it to Red model, and the change cycle would be stoped.

Please allow up to 20 working days for delivery

About The Shipment: 1.preparing Time: 1-2 working days. 2.please carefully check your address when you place order,if you want change before we ship them out,please inforn us the new address.

Contact Us: we provide the excellent services,if you have any question,please feel free to contact us,we will reply you soon and try our best to solve your problem.