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Fierce Conversations Author: Susan Scott

ISBN: 9780749923976 Format: Paperback Number Of Pages: 288 Published: 21 August 2003 Country of Publication: GB Dimensions (cm): 23.8 x 16.7 x 2.2 Description: Fierce Conversations is a way of conducting business. An attitude. A way of life. Communications expert Susan Scott maintains that a single conversation can change the trajectory of a career, marriage or life. Whether these are conversations with yourself, partner, colleagues, customers, family or friends, Fierce Conversations shows you how to have conversations that count. Scott reveals how to:

Overcome the barriers to meaningful conversations

Express who you are and what you believe

Confront tough issues with courage, confidence and sensitivity

Overcome fear to get to the heart of the problem

Inspire followers, attract believers and build visions that become reality

Bring about real change through talking

Encourage others to reveal their true opinions

Packed with exercises and questionnaires to help you have the best conversations possible, Fierce Conversations will revolutionise the way you communicate.

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