This hands-free headset is perfect for your small business, or if you are working from home!! This is a GN Netcom-brand soft-phone, with a USB cord, which allows you to plug into your computer and get straight down to business. It has padded earpieces for extra comfort, and volume control and call answering button for ease of use! The microphone is flexible and can adjust to suit you. I have had this headset for some time, but I have never used it; hence I've listed this item as brand new, as it is unused. Pickup is in Auckland, near Greenwoods Corner in Epsom; or this can be posted anywhere in NZ. Happy bidding!!