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Company MAHUL ENTERPRISES LIMITED
Location Horowhenua, Manawatu / Whanganui
Listed Tue 2 Jun, 5:51 pm
Type Full time, Permanent
Number of Positions: 1 (Hiring now Immediate Start)
One Full-Time Permanent Position as Manager at Super Save, Levin
Salary: NZD $28-33/- per hour
Hours: Minimum 30 hours per week

About Us
Super Save is a well-known independent supermarket located on Oxford Street in Levin, New Zealand. The Supermarket serves the local community by offering a wide range of groceries, fresh meat, fruit and vegetables, household essentials, and takeaway food. It has built a strong reputation for its friendly customer service, competitive prices, and convenient shopping experience.

Super Save is located at Levin within the Horowhenua District of the Manawatu-Whanganui region. We are looking for full-time & permanent Manger.

As a Manager you will be responsible for :
• Oversee and manage the overall operations of the supermarket to ensure efficient, profitable, and customer-focused business performance.
• Provide leadership to the team by supervising and coordinating staff to ensure the smooth day-to-day operation of the supermarket.
• Manage daily business activities, ensuring operational standards, productivity targets, and customer service objectives are consistently achieved.
• Recruit, roster, train, mentor, supervise, and evaluate staff performance to maintain a skilled and motivated workforce.
• Develop, implement, and monitor operational policies and procedures to improve efficiency, productivity, and service quality.
• Ensure compliance with all relevant Health and Safety legislation, workplace policies, and regulatory requirements.
• Monitor, analyse, and report on sales performance, financial results, and key business indicators to support informed decision-making.
• Manage inventory levels by monitoring stock movement, forecasting demand, and placing orders to ensure adequate stock availability.
• Oversee financial management functions, including budgeting, expenditure control, cash flow management, and financial reporting.
• Develop and maintain strong relationships with suppliers and negotiate favourable pricing, supply arrangements, and contract terms.
• Plan, coordinate, and implement marketing initiatives, promotional campaigns, and customer engagement activities to drive sales growth.
• Address and resolve customer complaints promptly and professionally while ensuring high levels of customer satisfaction and loyalty.
• Develop and implement business growth strategies aimed at increasing customer traffic, sales revenue, and market presence within the local community.
• Identify and introduce innovative business ideas, products, and services to enhance profitability and generate additional revenue streams.
• Manage supermarket operations with professionalism, integrity, and industry knowledge while promoting the organisation’s values and culture.
• Collect and analyse customer feedback to assess service standards and implement improvements to enhance the customer experience.
• Design and execute promotional offers, product bundles, and special deals to attract new customers and encourage repeat business.
• Implement new company policies, operational procedures, and strategic initiatives by effectively communicating expectations and providing staff guidance.
• Provide direction, support, and leadership to supervisors and team members to ensure business objectives and performance targets are achieved.
• Regularly review operational processes and staff performance to identify risks, resolve issues, and implement continuous improvement initiatives.
• Deliver ongoing coaching, mentoring, and constructive feedback to staff to support professional development and improve performance.
• Foster a positive customer experience by ensuring high standards of service delivery and encouraging staff engagement with customers.
• Maintain supermarket standards relating to cleanliness, presentation, food safety, security, and workplace safety.
• Train and coach employees on customer service principles, sales techniques, and best practices to ensure consistent service excellence.
• Ensure compliance with company policies and procedures, including cash handling, loss prevention, security, and workplace safety requirements.
• Conduct regular stocktakes and inventory audits, investigate discrepancies, and implement corrective actions where necessary.
• Establish inventory control measures to minimise stock loss, product expiry, wastage, and variances between physical stock and inventory records.
• Develop and implement promotional strategies to reduce slow-moving stock, minimise product wastage, and maximise inventory turnover.

Requirements:
• Age 18 years or older.
• Qualification i.e. Diploma in Business or two years relevant work experience in relevant industry
• People personality
• Good communication skills
• Reliable and honest
• Be able to work on weekend and on public holidays

Please note, this is a full-time position with rostered/split shifts, including weekends. Applicant should be available as per the rostered shifts including weekends.
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