Front Office Administrator
| Company | Canvasland Ltd |
| Location | Horowhenua, Manawatu / Whanganui |
| Listed | Tue 3 Nov, 6:25 am |
| Type | Full time, Permanent |
**Applications Close Wednesday 11/11/26**
You're the front office. Every phone call, email and walk-in comes to you first, and you're the one who keeps the customer in the loop from the day they enquire until the job is done.
Here's why that matters to us. We've been surveying our customers and close to 400 have replied. They rate the quality and the service highly. The thing they pull us up on, over and over, is not being told when timing changes. We want to fix that, and this job is how.
Custom work lives on details. An enquiry written down right. A quote out the same day or the next. A phone call to the customer before they have to ring us.
ABOUT CANVASLAND
We've been working with canvas and PVC in Levin since 1987. Shade sails, outdoor blinds, tension canopies and glazed roofs, designed and installed by us. Trampolines, caravan awnings, marine covers, trailer covers and much more, made in our Bush Street workshop. Our customers are homeowners, schools, boaties and commercial clients from Horowhenua out to Manawatu, Whanganui, Wairarapa, Kapiti and Wellington. 100% New Zealand owned and operated.
WHAT YOU'LL DO
WHAT WE NEED FROM YOU
Solid admin experience in a busy office. Good on the phone. Written English that's clear and correct, because you'll be writing to customers every day. Careful with numbers and measurements - a wrong digit on an order is a wrong-sized sail. Organised enough to see things through without being reminded. Comfortable with email, spreadsheets and office software, and willing to learn ours. Calm when three things happen at once.
A background in trades, manufacturing or building helps, and so does any quoting, accounts or sales support experience. We can teach you the products. We can't teach attitude, accuracy or reliability.
WHAT WE OFFER
Full time, Monday to Friday, 8am to 4pm. No weekends, no evenings. A business that's been trading in Levin for 39 years and isn't going anywhere. A small team, so your work gets noticed. No two days are the same. Full training on our products and systems. Pay negotiable, depending on experience.
HOW TO APPLY
Apply through Trade Me, or email your CV and a short covering letter to sales@canvasland.co.nz. In the letter, tell us about a time a customer was unhappy with you or your workplace, and what you did about it.
You must have the legal right to live and work in New Zealand.
Canvasland Ltd, Unit 3C, 5 Bush Street, Levin 5510. 06 368 7930. canvasland.co.nz
You're the front office. Every phone call, email and walk-in comes to you first, and you're the one who keeps the customer in the loop from the day they enquire until the job is done.
Here's why that matters to us. We've been surveying our customers and close to 400 have replied. They rate the quality and the service highly. The thing they pull us up on, over and over, is not being told when timing changes. We want to fix that, and this job is how.
Custom work lives on details. An enquiry written down right. A quote out the same day or the next. A phone call to the customer before they have to ring us.
ABOUT CANVASLAND
We've been working with canvas and PVC in Levin since 1987. Shade sails, outdoor blinds, tension canopies and glazed roofs, designed and installed by us. Trampolines, caravan awnings, marine covers, trailer covers and much more, made in our Bush Street workshop. Our customers are homeowners, schools, boaties and commercial clients from Horowhenua out to Manawatu, Whanganui, Wairarapa, Kapiti and Wellington. 100% New Zealand owned and operated.
WHAT YOU'LL DO
- Take incoming calls, emails and counter enquiries, and follow up the ones that go quiet
- Prepare quotes, send them, and chase them to a yes or a no
- Tell customers where their job is at, especially when the date moves
- Enter orders and job details accurately for the workshop and our suppliers
- Raise customer invoices, process supplier invoices and accounts payable, and handle general accounts admin
- Keep customer, quote and job records tidy
- Order office and workshop supplies, plus other admin for the owner and production team
WHAT WE NEED FROM YOU
Solid admin experience in a busy office. Good on the phone. Written English that's clear and correct, because you'll be writing to customers every day. Careful with numbers and measurements - a wrong digit on an order is a wrong-sized sail. Organised enough to see things through without being reminded. Comfortable with email, spreadsheets and office software, and willing to learn ours. Calm when three things happen at once.
A background in trades, manufacturing or building helps, and so does any quoting, accounts or sales support experience. We can teach you the products. We can't teach attitude, accuracy or reliability.
WHAT WE OFFER
Full time, Monday to Friday, 8am to 4pm. No weekends, no evenings. A business that's been trading in Levin for 39 years and isn't going anywhere. A small team, so your work gets noticed. No two days are the same. Full training on our products and systems. Pay negotiable, depending on experience.
HOW TO APPLY
Apply through Trade Me, or email your CV and a short covering letter to sales@canvasland.co.nz. In the letter, tell us about a time a customer was unhappy with you or your workplace, and what you did about it.
You must have the legal right to live and work in New Zealand.
Canvasland Ltd, Unit 3C, 5 Bush Street, Levin 5510. 06 368 7930. canvasland.co.nz
