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Listing #: 6216195252
Company The Y
Location New Plymouth, Taranaki
Pay & Benefits Staff discounts, Free gym membership, wellness day
Listed Fri 6 Nov, 10:39 am
Type Full time, Permanent
WE'RE HIRING! JOIN THE Y TARANAKI TEAM

Two full-time (35+ hours) opportunities at Te Whare o Tapatahi
1 × Senior Support Worker | 1 × Support Worker
Location: New Plymouth, Taranaki
Employment: Full-time, rostered positions, including overnight shifts (Senior Support Worker)

Are you passionate about helping people, strengthening communities and making a genuine difference?
The Y Taranaki is looking for two exceptional people to join our growing Te Whare o Tapatahi team.
Te Whare o Tapatahi is a successful, kaupapa Maori-informed community initiative supporting whanau experiencing homelessness and housing insecurity across Taranaki.
Since its establishment, the programme has successfully attracted millions of dollars in funding from central and local government and philanthropic organisations, reflecting strong confidence in our work, partnerships and the positive difference we are making.
Through overnight accommodation, daytime services, outreach and wraparound support, we work alongside whanau to create pathways towards housing stability, improved wellbeing and greater independence.

Why work for The Y Taranaki?
At The Y, we believe in looking after the people who look after our communities.
Joining our team means enjoying the benefits of working for an established, respected and values-driven community organisation.
Our benefits include:
• Full-time employment
• Gym membership
• Additional Y staff benefits
• Annual wellness day off
• Meaningful and rewarding work
• Professional development
• First aid certificate
• Supportive team environment
• Strong community partnerships
• Opportunities for growth

Our available positions
Senior Support Worker – Full-time
Take a leadership role in the day-to-day delivery of Te Whare o Tapatahi services. You will support and mentor frontline staff, coordinate shifts, respond to complex situations and help ensure our services remain safe, culturally responsive and effective.
We are looking for someone with relevant social services experience, excellent communication skills and the confidence to provide positive frontline leadership.
This position includes overnight shifts as part of a rotating staff roster. You will be required to work through the night, providing operational leadership, maintaining a safe environment and supporting whanau accessing our overnight accommodation services.

Support Worker – Full-time
Work directly alongside whanau experiencing homelessness, providing practical assistance, encouragement, advocacy and connections to housing, health and other essential support services.
We are seeking a compassionate, resilient and motivated person who enjoys working with people and is committed to achieving positive outcomes.
This is a full-time role operating within a rotating shift roster, reflecting the needs of our wider social services programmes.

Applicants must be willing and available to:
• Participate in a rotating roster alongside other team members.
• Work evenings and weekends and overnights (Senior support worker) as required by the roster.
• Demonstrate reliability, flexibility and a commitment to providing safe, consistent services during overnight operations.

These roles will suit people who understand the importance of providing compassionate and professional support at all hours, particularly when whanau may be experiencing challenging circumstances.

Successful applicants will demonstrate:
• A genuine passion for supporting people and strengthening communities.
• Experience in social services, community support, homelessness, mental health or related fields.
• Strong communication, relationship-building and teamwork skills.
• An understanding of Te Tiriti o Waitangi and culturally responsive practice.
• The ability to remain calm, professional and compassionate in challenging situations.
• A commitment to manaakitanga, whanaungatanga, dignity and respect.
• A full driver's licence and a willingness to undertake relevant training.
• The ability to work effectively and safely during overnight shifts.

Join a team that's changing lives.
At Te Whare o Tapatahi, we are proud of what we have achieved, but even more excited about what lies ahead.
Our success has been built on strong community relationships, committed staff, trusted partnerships and a shared belief that everyone deserves dignity, safety and the opportunity for a better future.

Our Commitment to Safety
YMCA Taranaki is committed to the safety and wellbeing of all children, young people, and vulnerable members of our community. Successful applicants will be required to undergo police vetting, reference checks, and meet all legislative requirements under the Children's Act and YMCA safeguarding policies.
Applicants must hold New Zealand residency or a valid New Zealand work visa.

Please submit your CV and a cover letter outlining your interest in the role.
Applications will be reviewed as they are received and may close once a suitable candidate has been found.
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