Sales Consultant - Telephone

About us

We're a not-for-profit organisation on a mission to transform ourselves and empower New Zealanders to live their healthiest lives.

With almost a million members in our care, we are New Zealand's leading health insurer.

We have an unstoppable focus, delivering outstanding experiences to our members in their time of need. This is an exciting time to be part of our journey and in return for your extraordinary talent, we'll provide a high performing values-based team environment where people are at our heart.

About the role

We have an amazing opportunity for a customer centric Phone Sales Consultant to join our Phone Sales team in providing superior service and advice on Southern Cross Health Insurance and Critical Illness products to prospective members.

You will play a key part in supporting the Society's growth by working closely with the team to achieve set targets and ensure that KPI's are met.

In this role, you will be responsible for managing inbound and scheduled outbound calls on a daily basis and will manage a pipeline of sales leads generated from both inbound consumer calls and outbound corporate sales leads.

About you:

• Proven strong ability to achieve sales targets in a corporate environment
• Passion for providing outstanding service that has been proven with at least 2 years in a customer centric role
• Excellent spoken and written English including a clear telephone voice
• Strong relationship skills and good team player
• Knowledge in health, insurance/financial services industry

Ng****ākau nui. Āhurutanga. Tikanga. 

Join a proud diverse team, that's always there, always real, always true. If you thrive in a caring, honest and open culture, we think you'll love working with us. 

We know that it is our team's culture and wellbeing that will drive us forward. That's why we prioritise not only professional development opportunities but opportunities to thrive personally, too. We offer exceptional work/life balance and our employees are encouraged to - and rewarded for - living well.  

• Southern Cross employee benefits include:
• five days of wellbeing leave per year 
• health insurance for you and your immediate whānau
• life insurance cover and discounts on pet and travel insurance
• extra parental leave benefits and financial wellbeing support
• earn up to $1000 extra per year with our workplace wellbeing programme.

That's not all. Need more time to study, volunteer or support your whānau? You'll have the opportunity to purchase flexi leave. Each year, you will also get to take part in a volunteer day, to contribute to a cause or community with your team.  

Our commitment to LGBTQIA+ and minority communities is reflected in our culture, and we run a regular Diversity and Inclusion Forum to help ensure this continues to flourish.

If you share our commitment and passion, then apply now!