Anthony P
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Customer Service
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Finance and Insurance
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Knowledge and Expertise
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Trade-in Process
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29 April 2026
The dealer Mark I delt with was friendly,not pushy and took time to explain everything presented and offered a couple of options both with pros an cons fully explained. They even put $100 fuel in the car!
Anonymous
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Customer Service
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Finance and Insurance
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Knowledge and Expertise
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Trade-in Process
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23 April 2026
No comments provided
Jane D
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Customer Service
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Knowledge and Expertise
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15 April 2026
Extremely satisfied with the entire process of purchasing my Nissan Xtrail .
Both Derek and Mark were professional, friendly and knowledgeable.
Easy transaction and car delivered to my door . Would highly recommend TMG’s service plus central accessible location
Johanna J
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Customer Service
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Knowledge and Expertise
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14 April 2026
Great staff and buying experience. Car was in excellent condition
Gail H
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Customer Service
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Finance and Insurance
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Knowledge and Expertise
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09 April 2026
No comments provided
Brent L
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Customer Service
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Knowledge and Expertise
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Trade-in Process
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07 April 2026
The team at TMG are great. They are so warming and provide good advice and value. TMG are passionate and really care. I popped in to see the team after my purchase, while I was there they were dealing with other 3 other buyers. Great to watch the team in action. TMG are highly recommended , awesome stuff TMG!!
Petrer A
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Customer Service
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Knowledge and Expertise
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Trade-in Process
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04 April 2026
No comments provided
Marvin R
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Customer Service
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Knowledge and Expertise
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Trade-in Process
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31 March 2026
Great service from TMG team. Derek is a star and guided me through the process of trading in my vehicle and very responsive on my questions.
Anonymous
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Customer Service
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Knowledge and Expertise
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30 March 2026
I am extremely happy with my new car.
Everything was very professional and tidy and so straightforward.
Philip T
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Customer Service
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Knowledge and Expertise
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30 March 2026
Was really easy dealing with Derek and the team. We knew what we wanted and came away satisfied. Thank you team!
Anonymous
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Customer Service
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Finance and Insurance
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Knowledge and Expertise
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Trade-in Process
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21 March 2026
No comments provided
Daniel A
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Customer Service
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Knowledge and Expertise
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20 March 2026
Very efficient
Anonymous
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Customer Service
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Finance and Insurance
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Knowledge and Expertise
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16 March 2026
No comments provided
Michelle L
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Customer Service
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Finance and Insurance
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Knowledge and Expertise
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10 March 2026
Highly recommend from initially contacting Derek, to meeting Alex and finally purchasing via Mark....outstanding service.....made to feel very welcome....if you're in the market for a new car....take a look at Takapuna Motor Group
Shirley B
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Customer Service
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Knowledge and Expertise
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03 March 2026
Hideous.Both manager& general manager were bullys.Threatening behaviour.Not giving a loan car to use after my new susuki broken down after using it 3 times unless i brought another one.Shocks failed on a only 20,oookm on the clock.??? Each manager gave me different excuses of what was wrong.I had to get it towed back to them.I had to return with a support person as i was very upset.I was told i was trying to blackmail them by the mananger
XiangYu M
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Customer Service
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Knowledge and Expertise
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02 March 2026
No comments provided
Erich O
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Customer Service
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Knowledge and Expertise
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Trade-in Process
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21 February 2026
Great especially as dealership offered to replace motherboard in infotainment system at their cost to enable us to connect to Apple play and NZ navigation function
Anonymous
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Customer Service
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Finance and Insurance
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Knowledge and Expertise
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20 February 2026
we had issues,but kevin and mark helped sort it out.
I am waiting for the next step.
This team is good to face difficult and know how to solve the problem.
Anonymous
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Customer Service
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Finance and Insurance
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Knowledge and Expertise
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06 February 2026
No comments provided
Marion M
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Customer Service
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Knowledge and Expertise
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Trade-in Process
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04 February 2026
Staff were all very helpful and friendly.
