Anonymous
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Customer Service
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Knowledge and Expertise
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06 August 2026
no problems very tidy car
Anonymous
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Customer Service
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Finance and Insurance
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Knowledge and Expertise
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05 August 2026
Good
Anonymous
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Customer Service
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Finance and Insurance
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Knowledge and Expertise
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01 August 2026
Friendly helpful and really thorough.
Jeffrey D
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Customer Service
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Finance and Insurance
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Knowledge and Expertise
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01 August 2026
Eason was very accommodating. I had some concerns with a sound I was hearing during a test drive. After an AA pre-sales inspection Eason organised for the car to be looked at by the workshop in Auckland. They did some further checks on wheel bearings and changed the transmission fluid. Eason took my concerns seriously and was always professional.
Nicola F
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Customer Service
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Finance and Insurance
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Knowledge and Expertise
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31 July 2026
No comments provided
Anonymous
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Customer Service
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Finance and Insurance
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Knowledge and Expertise
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26 July 2026
No comments provided
Lovely Z
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Customer Service
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Finance and Insurance
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Knowledge and Expertise
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17 July 2026
Awesome experience.
Antony R
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Customer Service
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Knowledge and Expertise
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17 July 2026
The only thing I found a little frustrating was that I was approved for an EV loan which sales team was aware of. I asked for a purchase agreement which was supplied but not signed. I feel that EV loans have been out awhile now and making this process smoother should at least be on the sales team radar.
Filling the cars with fuel cans looks a bit budget especially being needed to take the car for test drive and to take it off the lot once purchased.
Other than that the communication was good and nothing was really a problem.
Anonymous
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Customer Service
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Finance and Insurance
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Knowledge and Expertise
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Trade-in Process
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15 July 2026
No comments provided
Anonymous
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Customer Service
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Knowledge and Expertise
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10 July 2026
Great experience… first guy not so nice second guy was nicer
Caitlin B
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Customer Service
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Finance and Insurance
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Knowledge and Expertise
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09 July 2026
Sent an email to book a time to view the car, which was responded to with completely the wrong name. Organising finance was a nightmare. Took three weeks to be approved, despite my calling and emailing the finance team multiple times. Once finance was finally approved I was rushed into picking up the car.
Diane C
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Customer Service
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Finance and Insurance
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Knowledge and Expertise
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05 July 2026
Your team member didn't know anything about the vehicle we were interested in.
Told us to scan the QR code for finance and left us to it. Asked if I wanted to pay $100 for him to hold the car while we wait for finance and told me it would be refund back on my card. It wasn't, so not very impressed.
Sushant M
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Customer Service
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Finance and Insurance
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Knowledge and Expertise
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02 July 2026
No comments provided
Angela D
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Customer Service
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Finance and Insurance
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Knowledge and Expertise
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25 June 2026
No comments provided
Anonymous
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Customer Service
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Finance and Insurance
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Knowledge and Expertise
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Trade-in Process
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24 June 2026
No comments provided
Deane P
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Customer Service
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Knowledge and Expertise
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22 June 2026
No comments provided
Anonymous
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Customer Service
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Finance and Insurance
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Knowledge and Expertise
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21 June 2026
Experience was quick and easy.
Went in on Saturday drove out on Sunday.
Anonymous
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Customer Service
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Finance and Insurance
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Knowledge and Expertise
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19 June 2026
No comments provided
Michael A
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Customer Service
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Finance and Insurance
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Knowledge and Expertise
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Trade-in Process
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18 June 2026
Very good
Anonymous
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Customer Service
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Knowledge and Expertise
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16 June 2026
No comments provided
