Anonymous
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Customer Service
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Knowledge and Expertise
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21 September 2026
Good price, very good service. Young Fella with the dyed hair went above and beyond to clear any issues with the car.
Albert C
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Customer Service
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Finance and Insurance
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Knowledge and Expertise
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18 September 2026
I went in on 16 Aug to test drive a car. Yue was extremely nonchalant and found him constantly talking over me.
There was a lot of back and forth before he decided he required a deposit from me before I booked in a pre purchase mechanical check. He refused to provide me with his contact details which was required in the AA pre purchase mechanical check request form.
The report comes back and I confirm with Yue on 18 August to proceed with purchase conditional on ball joint covers being replaced first. He assures me he will keep me updated. There are no updates so I check in on 26 August, requesting updates. He informs me on 27 August that the workshop is working on it. He assures me he will provide an ETA. No updates are provided. I give him three calls and a message on 28 Aug only to receive a message that he is on leave and for me to contact his colleague. I contact his colleague and she assures me she will provide an update by EOD. There is no update. I go into the branch on 29 Aug approach Yue and ask what's going on. He replies in an nonchalant fashion that there are delays and im welcome to get a refund if I wanted to. I share my frustration, disappointment with the attitude and service shown to me. Louise apologises and assure me they will work to get the car ready as soon as possible. I am informed on 1 Sept that the car is ready except that once the ball joint covers are ready Yue will contact me to organise a time with the workshop. I pay and drive the car away with that understanding. I have yet to receive a call or message to organise for the ball joint covers to be replaced as of today 18 Sep.
Anonymous
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Customer Service
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Knowledge and Expertise
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13 September 2026
I appreciated the cupcake gift, but the vehicle wasn't well groomed inside and out. Unwilling to negotiate on price so I almost walked away. Helpful in arranging on road aspects once purchase completed.
Anonymous
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Customer Service
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Finance and Insurance
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Knowledge and Expertise
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10 September 2026
No comments provided
Christian P
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Customer Service
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Finance and Insurance
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Knowledge and Expertise
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06 September 2026
No comments provided
Anonymous
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Customer Service
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Knowledge and Expertise
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05 September 2026
Very good customer service, got the car within an hour and was able to drive away on the day. Thanks to the team! For handling the process with care and efficiency. Good location and carpark.
John D
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Customer Service
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Finance and Insurance
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Knowledge and Expertise
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02 September 2026
all good
Anonymous
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Customer Service
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Finance and Insurance
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Knowledge and Expertise
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27 August 2026
I was not satisfied with the dealer 'service.
Anonymous
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Customer Service
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Finance and Insurance
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Knowledge and Expertise
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21 August 2026
The salesperson's service attitude was sincere and kind.
Anonymous
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Customer Service
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Finance and Insurance
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Knowledge and Expertise
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21 August 2026
We had the best experience in 2cheapcars greenlane.
Darren T
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Customer Service
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Finance and Insurance
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Knowledge and Expertise
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20 August 2026
No comments provided
Anonymous
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Customer Service
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Finance and Insurance
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Knowledge and Expertise
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Trade-in Process
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19 August 2026
not big enough ,more cars to be chosen
Olivia P
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Customer Service
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Finance and Insurance
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Knowledge and Expertise
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18 August 2026
Good service. Great car!
EUN C
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Customer Service
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Finance and Insurance
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Knowledge and Expertise
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12 August 2026
No comments provided
David H
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Customer Service
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Knowledge and Expertise
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06 August 2026
Great experience.
Some confusion about emails that had been shared ( staff member off the day I visited) but we got there in the end!
Anonymous
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Customer Service
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Finance and Insurance
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Knowledge and Expertise
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Trade-in Process
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06 August 2026
Great!
Kelsey L
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Customer Service
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Finance and Insurance
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Knowledge and Expertise
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30 July 2026
The buying process was great, super simple, insurance was offered. It was a smooth process. However a week into having the vehicle the rear end taillight for the brakes is not working ( may need to replace the bulb )
Dianne G
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Customer Service
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Finance and Insurance
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Knowledge and Expertise
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27 July 2026
I dealt with Louise, and she was amazing. Very helpful, polite, and respectful. I highly recommend dealing with Louise and 2 Cheap Cars team at Penrose. Thank you for a stress-free experience.
Anonymous
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Customer Service
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Finance and Insurance
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Knowledge and Expertise
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20 July 2026
Louise from Greenlane is so amazing I highly recommend her so helpful
Anonymous
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Customer Service
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Finance and Insurance
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Knowledge and Expertise
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18 July 2026
No comments provided
