Nathan C
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Customer Service
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Knowledge and Expertise
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04 June 2026
Excellent service, very helpful and friendly staff. We had to change the vehicle we were looking to purchase due to an unfortunate loss during pregnancy, and they were very accommodating.
Massive thanks to Jackie.
Blake C
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Customer Service
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Knowledge and Expertise
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03 June 2026
Good over all experience. The team was helpful and had everything sorted very efficiently.
Peter R
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Customer Service
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Knowledge and Expertise
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Trade-in Process
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03 June 2026
Trade in was poor, hope the purchase is better.
Anonymous
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Customer Service
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Finance and Insurance
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Knowledge and Expertise
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22 May 2026
No comments provided
Stephen C
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Customer Service
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Knowledge and Expertise
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21 May 2026
Professional service, friendly staff, efficient process, good experience :)
Alex L
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Customer Service
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Knowledge and Expertise
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16 May 2026
The part that made the
Experience great for me was how genuine and helpful the salesman was
Anonymous
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Customer Service
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Knowledge and Expertise
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15 May 2026
My only real complaint is the time I spent with the sales manager looking through options. I understand that dealers need to addon to make extra margin but I've worked in sales and I know the margin on services addons like these and they tend to be of very high value to the dealer and of little relative value to most customers. All good though, you gotta try to addon.
Otherwise Jackie was great. He was far more knowledgeable than another dealer down the road about the car. He let us test drive which the other dealer did not do.
The price of the vehicle could have come down a bit more I am sure but we agreed upon the price and our overall experience was good.
Ernest A
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Customer Service
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Finance and Insurance
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Knowledge and Expertise
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04 May 2026
It was good I wish I asked more about the radio/GPS futures and phone connection that is in Japanese. I have no idea how to get it to a English version.
Anonymous
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Customer Service
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Knowledge and Expertise
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15 April 2026
Overall good. Was pretty busy so process was a little protracted.
Anonymous
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Customer Service
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Knowledge and Expertise
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Trade-in Process
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08 April 2026
One of the most trustworthy dealerships I have experienced. From initial visit to look to actual purchase, I felt I was in good hands. The sales consultant, Daffa, had great patience and understanding of my requirements in a car. He was very transparent and matched me up with an excellent car. Transparency is rare when it comes to car sales but this was refreshing.
Really happy with customer service and quality of cars available.
Anonymous
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Customer Service
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Knowledge and Expertise
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07 April 2026
Really loved my experience in purchasing my Tesla Model 3 with Daffa! He was very prompt in allowing me to view the car and in addressing all of my concerns once I got to purchasing the vehicle and made sure it was all ready for me to go. I feel safe and secure that if there are problems, I will be supported by him! Thanks so much ??
Lynn C
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Customer Service
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Knowledge and Expertise
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01 April 2026
I couldn't be happier with the help Geary provided. I didn't need finance or insurance help but he was very informed about the vehicle, very patient & responsive to my phone calls & texts before & after purchase & has been able to advise me on aspects of the vehicle I have not encountered before. I felt he was easy to relate to, trustworthy & honest & I will be recommending him to anyone I know looking for an EV. I will also come back to your company for future vehicles.
Ranjith K
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Customer Service
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Finance and Insurance
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Knowledge and Expertise
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01 April 2026
It was awesome experience dealing with people out there, Darren one of the team member who described everything in detail and stood with me till the last time. Very professional in each and every concept. Love to deal with these people in future also.
Benjamin H
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Customer Service
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Knowledge and Expertise
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Trade-in Process
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31 March 2026
The car buying experience was generally excellent, and though I had a few small hiccups, they were all sorted quickly and professionally. I would highly recommend buying cars from GVI and I will come back here again in the future.
Anonymous
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Customer Service
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Finance and Insurance
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Knowledge and Expertise
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Trade-in Process
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31 March 2026
Dealers offer good service going out of the way to deliver the charging cable. I question the knowledge of the dealers as they seem to mistaken the chademo for the type 1 charge for a second.
The visitors room was a bit dirty and dusty no clear labelling where the cups, rubbish etc are.
Anonymous
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Customer Service
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Finance and Insurance
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Knowledge and Expertise
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26 March 2026
My overall experience was excellent. From the beginning to the end, everything was handled professionally and efficiently. I felt supported the whole time, and the team went above and beyond to make sure everything ran smoothly. It made a potentially stressful situation feel easy and comfortable.
Anonymous
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Customer Service
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Finance and Insurance
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Knowledge and Expertise
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26 March 2026
The service is excellent and fast
Bryan G
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Customer Service
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Finance and Insurance
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Knowledge and Expertise
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23 March 2026
Very friendly, professional and really helpful service, I'm recommending GVI to everybody.
Stephen S
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Customer Service
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Knowledge and Expertise
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19 March 2026
Simple and easy to purchase the car I wanted, no hard sell
Queenie G
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Customer Service
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Finance and Insurance
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Knowledge and Expertise
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13 March 2026
Overall, the staff provided good service and were friendly and helpful during the pickup, which I really appreciate.
However, I noticed when I got home that the exterior of the car was not cleaned properly and still had quite a lot of dirt on it. I also noticed several scratches that I didn’t see during the pickup.
I just wanted to mention this for feedback as I only noticed these once I arrived home. Other than that, the staff service was great.
