IHAIA B
|
|
Customer Service
|
|
Knowledge and Expertise
|
|
06 June 2026
Fantastic!!
Anonymous
|
|
Customer Service
|
|
Knowledge and Expertise
|
|
05 June 2026
I love how easy it was to test drive the waiting time wasn’t long & I am happy with the overall experience I have gotten a lot of compliments about my new car. I also recommended Mr Motors to friends & family ??
Anonymous
|
|
Customer Service
|
|
Knowledge and Expertise
|
|
03 June 2026
It’s a great experience. Just the car’s monitor/small tv doesn’t translate into English. But overall, good experience.
Anonymous
|
|
Customer Service
|
|
Knowledge and Expertise
|
|
03 June 2026
No comments provided
Anonymous
|
|
Customer Service
|
|
Finance and Insurance
|
|
|
Knowledge and Expertise
|
|
02 June 2026
No comments provided
NATHAN T
|
|
Customer Service
|
|
Knowledge and Expertise
|
|
02 June 2026
Anthony was very efficient and respected that we didn't really want to be upsold, and had a particular car in mind. He made the process very easy.
Adam A
|
|
Customer Service
|
|
Finance and Insurance
|
|
|
Knowledge and Expertise
|
|
01 June 2026
No comments provided
Anonymous
|
|
Customer Service
|
|
Knowledge and Expertise
|
|
30 May 2026
No comments provided
Joanne H
|
|
Customer Service
|
|
Knowledge and Expertise
|
|
30 May 2026
First time purchasing a car without test driving it first plus getting it shipped to the South Island. Customer Service was exceptional. It arrived a little later than expected but great door to door service.
Andrew C
|
|
Customer Service
|
|
Knowledge and Expertise
|
|
30 May 2026
Overall the service was good. However, I was told the car would be groomed before I picked it up, and that didn't seem to have happened.
Anonymous
|
|
Customer Service
|
|
Finance and Insurance
|
|
|
Knowledge and Expertise
|
|
28 May 2026
My second purchase from Mr Motors. Both cars have been excellent. Could not be happier. I even took my daughter in to get a car, because I knew she will get looked after.
JEANNETTE K
|
|
Customer Service
|
|
Knowledge and Expertise
|
|
26 May 2026
No complaints. Very good experience.
Anonymous
|
|
Customer Service
|
|
Knowledge and Expertise
|
|
26 May 2026
Great service. Friendly. Good follow up.
. A
|
|
Customer Service
|
|
Finance and Insurance
|
|
|
Knowledge and Expertise
|
|
25 May 2026
Excellent service
Anonymous
|
|
Customer Service
|
|
Knowledge and Expertise
|
|
25 May 2026
No comments provided
STEVEN H
|
|
Customer Service
|
|
Knowledge and Expertise
|
|
23 May 2026
I insurance, finance and trade in were not relevant with our purchase as we purchased online. Communication and assistance through email was exceptional and vehicle was ready to go when I arrived from airport. Excellent job done. We'll done and thank you for the smooth transaction
HAIJUN W
|
|
Customer Service
|
|
Finance and Insurance
|
|
|
Knowledge and Expertise
|
|
22 May 2026
No comments provided
Amy H
|
|
Customer Service
|
|
Knowledge and Expertise
|
|
22 May 2026
Very helpful. I purchased sight unseen from Palmerston North and they relocated the vehicle to their yard closer to the airport for me. Easy to deal with and pleased with the Elgrand. Exactly as described.
Vikash K
|
|
Customer Service
|
|
Finance and Insurance
|
|
|
Knowledge and Expertise
|
|
Trade-in Process
|
|
22 May 2026
Very good service meets our requirements
MAYSOON A
|
|
Customer Service
|
|
Knowledge and Expertise
|
|
22 May 2026
Really good overall but could use some improvement in how they communicate, sometimes a little fast.
