Trade Me - New Zealand Online Auctions and Classifieds

Anonymous

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Yes

Customer Service		Finance and Insurance
Knowledge and Expertise

05 June 2026

The sales rep didn't put much effort into this transaction, as I found the car I wanted on my own and with the help with Ms Nicole Bi, which was very helpful and provide all the necessary information I was able to close this transaction very quickly.

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Response from the Dealer 05 June 2026

Hi There, Thank you for your feedback. We’re sorry to hear the sales experience didn’t meet your expectations, but we’re pleased Nicole was able to step in and make the process quick and straightforward for you. We’ll share your comments with the team so we can improve the level of support and effort provided throughout every transaction. Enjoy your new car! Thanks Cody & The Team @ Turners Moorhouse

- Turners Cars Moorhouse Ave

Mason Wairau Painters Limited

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Yes

Customer Service		Knowledge and Expertise
Trade-in Process

05 June 2026

Great service awesome team

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Response from the Dealer 05 June 2026

Hi Mason, Thanks for the great review! Enjoy your new car. Thanks Cody & The Team @ Turners Moorhouse

- Turners Cars Moorhouse Ave

Reuben H

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Yes

Customer Service		Finance and Insurance
Knowledge and Expertise

04 June 2026

Amazing will come again

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Response from the Dealer 04 June 2026

Hi Reuben, Thanks for the 5 stars! We will hopefully see you again in the future. Thanks Cody & The Team @ Turners Moorhouse

- Turners Cars Moorhouse Ave

Carl G

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Yes

Customer Service		Knowledge and Expertise
Trade-in Process

04 June 2026

Some of staff gave incorrect information on whether the had Bluetooth or reversing cameras.and end up not

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Response from the Dealer 04 June 2026

Hi Carl, Thank you for your 5-star review and feedback. We're sorry there was some confusion regarding the vehicle features, and we appreciate you bringing this to our attention. We hope you enjoy your vehicle! Thanks Cody & The Team @ Turners Moorhouse

- Turners Cars Moorhouse Ave

Elaine W

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Yes

Customer Service

Knowledge and Expertise

03 June 2026

No comments provided

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Response from the Dealer 03 June 2026

Hi Elaine, Thanks for all the stars! We hope to see you again in the future. Thanks Cody & The Team @ Turners Moorhouse

- Turners Cars Moorhouse Ave

Megan B

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Yes

Customer Service

Knowledge and Expertise

03 June 2026

All the help from, Dawne, Jade, and Benjamin was fantastic and they were all super helpful. Couldn’t have asked for a better team of people to be looking after my purchase journey for me

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Response from the Dealer 03 June 2026

Hi Megan, Thank you for the wonderful review! We're thrilled to hear Dawne, Jade, and Benjamin made your purchase such a positive experience. We'll be sure to pass on your kind words to the team. Enjoy your new vehicle! Thanks Cody & The Team @ Turners Moorhouse

- Turners Cars Moorhouse Ave

Anonymous

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Yes

Customer Service		Finance and Insurance
Knowledge and Expertise		Trade-in Process

03 June 2026

No comments provided

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Response from the Dealer 03 June 2026

Hi There, thanks for the 5 stars! Enjoy your vehicle! Thanks Cody & The Team @ Turners Moorhouse

- Turners Cars Moorhouse Ave

Tara B

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Yes

Customer Service		Finance and Insurance
Knowledge and Expertise

03 June 2026

No comments provided

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Response from the Dealer 03 June 2026

Hi Tara, Thanks for the 4 stars, if there is anything we can do to improve, let us know! Enjoy your new vehicle!Thanks Cody & The Team @ Turners Moorhouse

- Turners Cars Moorhouse Ave

Sophie C

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Yes

Customer Service		Finance and Insurance
Knowledge and Expertise		Trade-in Process

03 June 2026

All of the team were very good and honest about my vehicle purchase been an Australian write off, and repaired in New Zealand. They even helped me with my finance and insurance decisions and made it so easy for me. I got to drive the car away the same day ??

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Response from the Dealer 03 June 2026

Hi Sophie, Thank you for the fantastic review! We're glad our team could provide honest information and help make the process simple. Glad to hear it was all sorted on the same day! Enjoy the car! Thanks Cody & The Team @ Turners Moorhouse

- Turners Cars Moorhouse Ave

Anonymous

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Yes

Customer Service

Knowledge and Expertise

02 June 2026

All the staff were helpful and the customer service was great. I was able to get the service on time.

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Response from the Dealer 02 June 2026

Hi There, Thank you for the 5-star review! We're pleased to hear our team was helpful and provided great customer service. Thanks for choosing us! Thanks Cody & The Team @ Turners Moorhouse

- Turners Cars Moorhouse Ave

Anonymous

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Yes

Customer Service

Knowledge and Expertise

02 June 2026

Very easy and straightforward

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Response from the Dealer 02 June 2026

Hi There, Thank you for the 5-star review! We're glad you found the process easy and straightforward. Enjoy your new vehicle! Thanks Cody & The Team @ Turners Moorhouse

- Turners Cars Moorhouse Ave

Alistar W

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Yes

Customer Service

Knowledge and Expertise

01 June 2026

No comments provided

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Response from the Dealer 01 June 2026

Hi Alistar, Thanks so much for the 5 stars! Enjoy your new vehicle. Thanks Cody & The Team @ Turners Moorhouse

- Turners Cars Moorhouse Ave

Anonymous

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Yes

Customer Service

Knowledge and Expertise

31 May 2026

Great people to deal with. Walked in with a vehicle already in mind, no issues taking it out for a test drive. When purchasing the vehicle, they asked if I would like to opt for their insurance. I said ‘no’ and it was great they just accepted that and didn’t try to pressure you into taking it.

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Response from the Dealer 31 May 2026

Hi There, Thank you for the great review! We're pleased to hear you had an easy and pressure-free experience with our team, from the test drive through to purchasing your vehicle. We hope to see you again in the future! Thanks Cody & The Team @ Turners Moorhouse

- Turners Cars Moorhouse Ave

Chloe D

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Yes

Customer Service		Finance and Insurance
Knowledge and Expertise

30 May 2026

The staff were amazing and made the whole process so quick and easy

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Response from the Dealer 30 May 2026

Hi Chloe, Thank you for the wonderful review! We're delighted to hear our team made the process quick and easy for you. We appreciate your support and hope you enjoy your new vehicle. Thanks Cody & The Team @ Turners Moorhouse

- Turners Cars Moorhouse Ave

Akash S

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Yes

Customer Service		Finance and Insurance
Knowledge and Expertise		Trade-in Process

30 May 2026

No comments provided

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Response from the Dealer 30 May 2026

Hi Akash, Thanks for the 5 stars! We hope you enjoy your new car! Thanks Cody & The Team @ Turners Moorhouse

- Turners Cars Moorhouse Ave

Anonymous

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Yes

Customer Service		Finance and Insurance
Knowledge and Expertise

28 May 2026

Really great efficient service. Friendly team. Made it very simple and quick to purchase the vehicle

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Response from the Dealer 28 May 2026

Hi There, Thank you for the fantastic review! We're glad the team made the process simple, quick, and enjoyable. We hope you enjoy your new vehicle. Thanks Cody & The Team @ Turners Moorhouse

- Turners Cars Moorhouse Ave

Michael W

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No

Customer Service		Finance and Insurance
Knowledge and Expertise

28 May 2026

Bought a vehicle not knowing that a headlight was out, second key didn’t unlock the vehicle and only 1 heated seat worked, went back to get repaired and only the headlight was fixed. Other than that the service was pretty good and speedy

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Response from the Dealer 28 May 2026

Hi Michael Thank you for taking the time to give us your feedback. We will take this feedback back to our team to see how we can improve. We hope you enjoy your new vehicle. Thanks Turners Moorhouse

- Turners Cars Moorhouse Ave

Anonymous

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Yes

Customer Service

Knowledge and Expertise

26 May 2026

The whole process was efficient. The team made us feel comfortable and allowed us to wait in one of their offices.

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Response from the Dealer 26 May 2026

Hi There, Thanks for the great review! Glad the process was smooth and that the team made you feel comfortable while you waited. Enjoy the new car! Thanks Cody & The Team @ Turners Moorhouse

- Turners Cars Moorhouse Ave

Murdoch Development Hawkes Bay Limited

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No

Customer Service		Finance and Insurance
Knowledge and Expertise

26 May 2026

Customer service was good. Let down by vehicle being in much worse condition than advertised. Obvious faults (not cosmetic) that were not mentioned, and would have been impossible to miss when photographing the vehicle.

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Response from the Dealer 26 May 2026

Hi There, Thank you for your feedback. We’re pleased to hear you found our customer service good, but we’re very sorry that the vehicle did not meet your expectations on arrival. We take the accuracy of our vehicle descriptions very seriously, and the concerns you’ve raised regarding undisclosed faults are not the standard we aim to provide. We’d appreciate the chance to look into this further, so please feel free to get in touch directly to discuss your concerns. Thanks Cody & The Team @ Turners Moorhouse

- Turners Cars Moorhouse Ave

Colin S

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Yes

Customer Service

Knowledge and Expertise

26 May 2026

No comments provided

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Response from the Dealer 26 May 2026

Hi Colin, Thanks so much for the 5 stars! Enjoy your new car. Thanks Cody & The Team @ Turners Moorhouse

- Turners Cars Moorhouse Ave

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What our customers had to say

Anonymous

Mason Wairau Painters Limited

Reuben H

Carl G

Elaine W

Megan B

Anonymous

Tara B

Sophie C

Anonymous

Anonymous

Alistar W

Anonymous

Chloe D

Akash S

Anonymous

Michael W

Anonymous

Murdoch Development Hawkes Bay Limited

Colin S