Trade Me - New Zealand Online Auctions and Classifieds

Anonymous

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Yes

Customer Service		Finance and Insurance
Knowledge and Expertise		Trade-in Process

03 June 2026

No comments provided

Vishwa G

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Yes

Customer Service		Finance and Insurance
Knowledge and Expertise		Trade-in Process

01 June 2026

It was done smoothly by the staffs

Aimee B

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Yes

Customer Service

Knowledge and Expertise

27 May 2026

Was great dealing with Adrian when looking at the car! Very knowledgeable guy and great to chat to! We did have a few complications with my deposit not being displayed on the sales invoice though which delayed pick up of the car by 4 days, a bit inconvenient but apart from that it was great!

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Response from the Dealer 27 May 2026

Hi Aimee, Thank you for choosing Turners Botany to purchase your vehicle! We have enjoyed serving you and are thrilled to know you have a had a great experience. Thank you for your patience through the process and we will work towards ironing out the little hiccups along the way moving forward. We look forward to seeing you again and hope you enjoy the journey ahead!. - Team Turners Botany

- Turners (Botany)

Elena N

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Yes

Customer Service

Knowledge and Expertise

25 May 2026

The sevice was professional and efficient.` I found a problem with my car after the purchase and it was solved smoothly and in time.

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Response from the Dealer 25 May 2026

Hi Elena, Thank you for your kind words! We appreciate your purchase and are honored to have served you. We are always a phone call away if you have any questions or concerns, so feel free to give us a buzz. - Team Turners Botany

- Turners (Botany)

Anonymous

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Yes

Customer Service		Finance and Insurance
Knowledge and Expertise		Trade-in Process

22 May 2026

No comments provided

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Response from the Dealer 22 May 2026

Hi There, Thank you for your review about the recent purchase at Turners Botany. We appreciate your purchase and are always here if you have any questions or concerns. - Team Turners Botany

- Turners (Botany)

Anonymous

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Yes

Customer Service		Knowledge and Expertise
Trade-in Process

21 May 2026

Vehicle was lovely to drive thou not on the yard for long..was not groomed. Dealer put in some fuel and went out of his way to get rego...noticed today there is no jack and tyre iron

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Response from the Dealer 21 May 2026

Hi there, Thank you for your feedback and review of the recent purchase at Turners Botany. Regarding the jack and tyre iron, feel free to send me a email at terence.wickham@turners.co.nz so we can arrange one for you. - Team Turners Botany

- Turners (Botany)

Transport L

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Yes

Customer Service

Knowledge and Expertise

20 May 2026

You guys were excellent and I would rate you all 10/10. The only minor thing I could mention was that no one knew how many forward gears the vehicle had. This is a minor issue. Other than that Adrian Prasad was excellent and went out of his way to help.

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Response from the Dealer 20 May 2026

Hi there, Thank you for your feedback and review about the recent purchase at Turners Botany. We appreciate your honesty and are always here if you have any questions or concerns. - Team Turners Botany

- Turners (Botany)

Anonymous

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Yes

Customer Service

Knowledge and Expertise

20 May 2026

No comments provided

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Response from the Dealer 20 May 2026

Hi there, Thank you for your review regarding your recent purchase at Turners Botany. We appreciate feedback and would like to know how we can improve to get a 5 star review from you in the future. Please feel free to reach out let us know your thoughts. - Team Turners Botany

- Turners (Botany)

Anonymous

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Yes

Customer Service		Finance and Insurance
Knowledge and Expertise

19 May 2026

No comments provided

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Response from the Dealer 19 May 2026

Hi there, Thank you for your awesome review! We appreciate your purchase and hope you are enjoying the journey in the vehicle you have secured! Please don't hesitate to reach out if you have any questions. - Team Turners Botany

- Turners (Botany)

Florine P

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Yes

Customer Service		Finance and Insurance
Knowledge and Expertise

15 May 2026

No issues whatsoever, the process was as smooth as can be. Every staff I talked to was very friendly and helpful. I was getting responses to my emails very promptly, often within the hour which is impressive. Thanks to all

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Response from the Dealer 15 May 2026

Hi Florine, Thank you so much for your kind feedback! We're delighted to hear the process was smooth and that our team could provide prompt, friendly, and helpful service throughout. We truly appreciate you taking the time to share your experience and hope you enjoy your new vehicle. Thanks again from all of us! - Team Turners Botany

- Turners (Botany)

Anonymous

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Yes

Customer Service		Finance and Insurance
Knowledge and Expertise

15 May 2026

No comments provided

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Response from the Dealer 15 May 2026

Hi there, Thank you for your purchase and review at Turners Botany. Please don't hesitate to reach out if you have any questions or concerns. - Team Turners Botany

- Turners (Botany)

Courtney R

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Yes

Customer Service

Knowledge and Expertise

14 May 2026

No comments provided

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Response from the Dealer 14 May 2026

Hi Courtney, Thank you for purchasing the Mazda Demio at Turners Botany. We appreciate your purchase and are happy to have served you. Please feel free to let us know how we can improve and get a 5 star review in the future! - Team Turners Botany

- Turners (Botany)

Anonymous

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Yes

Customer Service		Finance and Insurance
Knowledge and Expertise

27 April 2026

No comments provided

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Response from the Dealer 27 April 2026

Hi There, Thank you for purchasing a vehicle at Turners Botany. We appreciate your review and look forward to seeing you again in the future. - Team Turners Botany

- Turners (Botany)

Bridget E

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Yes

Customer Service		Finance and Insurance
Knowledge and Expertise		Trade-in Process

26 April 2026

Excellent service. Love my new car.

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Response from the Dealer 26 April 2026

Hi Bridget, Thank you for purchasing a vehicle at Turners Botany. We are thankful to have served you and hope you are having a awesome journey in the new car! Please don't hesitate to reach out if you have any questions or concerns. - Team Turners Botany

- Turners (Botany)

Anonymous

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Yes

Customer Service		Finance and Insurance
Knowledge and Expertise

25 April 2026

No comments provided

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Response from the Dealer 25 April 2026

Hi there, Thank you for purchasing a vehicle at Turners Botany. Please don't hesitate to reach out if you need anything or have any questions. _ Team Turners Botany

- Turners (Botany)

Arun V

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Yes

Customer Service		Finance and Insurance
Knowledge and Expertise

24 April 2026

Turners as we know good service excellent customer service and great experience overall buying car with them. Must recommend

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Response from the Dealer 24 April 2026

Hi Arun, Thank you for purchasing a vehicle at Turners Botany. We appreciate you recommending our team to your friends and family! Your review lets us know we are on the right track and helps us provide the same service to the next customer! - Team Turners Botany

- Turners (Botany)

Margaret L

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Yes

Customer Service		Finance and Insurance
Knowledge and Expertise		Trade-in Process

23 April 2026

Easy as!

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Response from the Dealer 23 April 2026

Hi Margaret, Thank you for your purchase at Turners Botany! We are happy to know the process was easy and you are pleased with the service we have provided! We look forward to seeing you again in the future! - Team Turners Botany

- Turners (Botany)

Simone B

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Yes

Customer Service		Finance and Insurance
Knowledge and Expertise

21 April 2026

Enjoyable experience. Very relaxed and easy

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Response from the Dealer 21 April 2026

Hi Simone, Thank you for your purchase at Turners Botany! We appreciate your feedback and are pleased to know that the process was made easy and simple for you. Enjoy the journey ahead and we look forward to seeing you in the future! - Team Turners Botany

- Turners (Botany)

Phillip W

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Yes

Customer Service

Knowledge and Expertise

20 April 2026

Helpful and knowledgeable

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Response from the Dealer 20 April 2026

Hi Phillip, Thank you for your review! We are glad to know the process was easy and you found the team helpful and knowledgeable. Please don't hesitate to let us know what we can do to provide a 5 star experience for the customer. - Team Turners Botany

- Turners (Botany)

Sonal C

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No

Customer Service		Finance and Insurance
Knowledge and Expertise

05 April 2026

1. When I tried to give an offer to the vehicle and ask is the price negotiable, the sales person just said "no" and stopped replying to all texts after until I messaged that I will buy it at listed price. 2. Incorrect information on sales and purchase report for mileage and rego dates. 3. Vehicle grooming was pathetic. The vehicle was no where near professionally groom after sale. We witnessed the car being cleaned by a broom and not a hand wash. They never put back the door mats either. 4. The vehicle had fault codes straight away after leaving the yard. Salesperson advised to reimburse the repair cost BUT the process to get it was pathetic it self. Took more than 2 weeks for turners to settle the payment.

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Response from the Dealer 05 April 2026

Hi Sonal, Thank you for your review about purchasing the Tesla Model 3 at Turners Botany. Regarding pricing discussions, our team works within set guidelines based on market value, though we acknowledge your concern about the communication and follow-up and will review this internally. In relation to the fault codes and reimbursement, we’re pleased the costs were ultimately covered, although we recognize the process took longer than expected and will look at how this can be improved. If you’d like to discuss any of this further, please feel free to reach out to us directly at 027 207 8743 (Terence Wickham, Branch Manager). - Team Turners Botany

- Turners (Botany)

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What our customers had to say

Anonymous

Vishwa G

Aimee B

Elena N

Anonymous

Anonymous

Transport L

Anonymous

Anonymous

Florine P

Anonymous

Courtney R

Anonymous

Bridget E

Anonymous

Arun V

Margaret L

Simone B

Phillip W

Sonal C