Trade Me - New Zealand Online Auctions and Classifieds

Shane C

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Yes

Customer Service		Finance and Insurance
Knowledge and Expertise

01 March 2024

I got excellent service and the staff were brilliant. I would recommend this dealership to friends and family. I would seriously buy another vehicle from them

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Response from the Dealer 01 March 2024

Thanks for the fantastic review Shane and we look forward to dealing with you again next time you're looking for a vehicle.

- DHS Vehicle Wholesale

Matthew B

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Yes

Customer Service		Finance and Insurance
Knowledge and Expertise

29 February 2024

Very helpful easy to deal with

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Response from the Dealer 29 February 2024

Thanks for the review Matt. Next time I'm over your way, I'll pop in for a meal.

- DHS Vehicle Wholesale

Caleb B

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Yes

Customer Service		Finance and Insurance
Knowledge and Expertise

27 February 2024

very very good service. so friendly and helpful. have recommended to others.

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Response from the Dealer 27 February 2024

Thanks Caleb, was great dealing with you and your family once again. Always an enjoyable experience, we hope you're enjoying your new car!

- DHS Vehicle Wholesale

TREADWELL TYRE SERVICES LIMITED T/A Treadwell Tyre Services Limited

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Yes

Customer Service

Knowledge and Expertise

23 February 2024

Can recommend these guys, fast contact and reply to any questions we had. Regan was professional and easy to deal with, thanks.

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Response from the Dealer 23 February 2024

Thanks for the great review Derek. Hope business is going well for you down there.

- DHS Vehicle Wholesale

Matthew G

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Yes

Customer Service

Knowledge and Expertise

19 February 2024

No comments provided

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Response from the Dealer 19 February 2024

Thanks for your review, we hope to see you in the future for your next vehicle purchase.

- DHS Vehicle Wholesale

Correy W

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Yes

Customer Service		Finance and Insurance
Knowledge and Expertise

19 February 2024

Very good communication and helpful. Had fault after 2 days and they were quick and easy to get in to deal with it and get sorted out

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Response from the Dealer 19 February 2024

Thanks for the review Correy and glad all is now well.

- DHS Vehicle Wholesale

Shane F

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Yes

Customer Service		Finance and Insurance
Knowledge and Expertise

19 February 2024

Was a fast and easy experience, I would without hesitation purchase from DHS again ?????

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Response from the Dealer 19 February 2024

Thanks for the great review Shane. Enjoy the car!

- DHS Vehicle Wholesale

Anthony E

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Yes

Customer Service		Knowledge and Expertise
Trade-in Process

13 February 2024

Very friendly and knowledgeable staff. Easy to find and good car parking. Nice business to walk around and look, with out being hassled.

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Response from the Dealer 13 February 2024

Thank you for the review Tony.

- DHS Vehicle Wholesale

CITY DECORATORS 2013 LIMITED

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Yes

Customer Service		Finance and Insurance
Knowledge and Expertise

13 February 2024

Was looked after by Regan. I was very happy with his service and how easy he was to communicate with. He was very helpful and friendly. I would definitely buy another vehicle from them.

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Response from the Dealer 13 February 2024

Thank you very much for the kind review. Hopefully we do see you again in the future.

- DHS Vehicle Wholesale

Jeremy K

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Yes

Customer Service		Finance and Insurance
Knowledge and Expertise

12 February 2024

Disappointed that no trade in option was available with our existing vehicle. Finance rate very high

Paul H

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Yes

Customer Service		Knowledge and Expertise
Trade-in Process

11 February 2024

Regan was very helpful and professional in all he did for me

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Response from the Dealer 11 February 2024

Thank you Paul, it was a pleasure.

- DHS Vehicle Wholesale

Rebecca W

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Yes

Customer Service

Knowledge and Expertise

10 February 2024

Super friendly and informative staff. Great communication, got back to me straight away with enquiry. When we purchased car wof was completed quickly and picked up car next day. Very happy with service from Sean :)

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Response from the Dealer 10 February 2024

Thank you for the kind review Rebecca. We know you will enjoy your new Ford Everest!

- DHS Vehicle Wholesale

Anthony A

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Yes

Customer Service		Knowledge and Expertise
Trade-in Process

07 February 2024

Great service and no pressure needed to get a roof rail end cap after purchase and the boys came through really quickly thanks

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Response from the Dealer 07 February 2024

We are glad you were happy with our service. Enjoy the new ute!

- DHS Vehicle Wholesale

Lynette F

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Yes

Customer Service		Finance and Insurance
Knowledge and Expertise

07 February 2024

Couldn't fault would deal again top service thankyou

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Response from the Dealer 07 February 2024

Thank you for the review Lynette. Hopefully we see you again when the next Grandchild is ready for a car!

- DHS Vehicle Wholesale

Anonymous

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Yes

Customer Service		Finance and Insurance
Knowledge and Expertise

04 February 2024

No comments provided

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Response from the Dealer 04 February 2024

Thank you for the review.

- DHS Vehicle Wholesale

Alfred T

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Yes

Customer Service		Finance and Insurance
Knowledge and Expertise

03 February 2024

Both the staff members I dealt with were very helpful and informative. No issues at all with the service I received

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Response from the Dealer 03 February 2024

Thanks for your review Alfred, we trust you are enjoying your new Colorado!

- DHS Vehicle Wholesale

THORNTON ENVIRONMENTAL LIMITED

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No

Customer Service

Knowledge and Expertise

02 February 2024

The sales experience came in two parts- 'prior to sale' and 'after sale' 'Prior to sale' staff were helpful and good problem solvers. 'After sale' there was a significant decline in accountability and their desire to be accountable and uphold their side of a clear agreement, was surprising given the nominal value.

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Response from the Dealer 02 February 2024

We don't respond to reviews because they are normally justified, good or bad. However in this instance, we feel you have been extremely harsh in your criticism. It's important that your comments are put into context. Because of your inability to organise your finance in time, our staff member was forced spend half his Sunday, with his child in tow, picking up the accessories for the vehicle. This was his only day off and we did not charge you for this time. Then because you required the vehicle so urgently, we arranged for an individual to drive the vehicle from Christchurch to Tauranga for you, because no traditional means of transport could get it there fast enough. Yes we agreed to reimburse you if the transport cost was less than quoted but most ethical people would agree that the extra running around, at no charge, would be fair compensation for "the nominal value." The nominal value of which we had paid back to you before this review.

- DHS Vehicle Wholesale

Cynthia M

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Yes

Customer Service		Knowledge and Expertise
Trade-in Process

29 January 2024

perfect! Great service. Love my new truck.

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Response from the Dealer 29 January 2024

Thank you for the great review Cindy. Hopefully the caravan is getting put to good use.

- DHS Vehicle Wholesale

Lisa K

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Yes

Customer Service		Finance and Insurance
Knowledge and Expertise

28 January 2024

Fantastic, obliging, helpful but definitely not pushy staff. The air con and bottled water were an extra bonus

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Response from the Dealer 28 January 2024

Thank you for the kind review Lisa and glad we were able to help get you back on the road.

- DHS Vehicle Wholesale

Glenn H

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Yes

Customer Service		Knowledge and Expertise
Trade-in Process

27 January 2024

Very professional

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DHS Vehicle Wholesale

What our customers had to say

Shane C

Matthew B

Caleb B

TREADWELL TYRE SERVICES LIMITED T/A Treadwell Tyre Services Limited

Matthew G

Correy W

Shane F

Anthony E

CITY DECORATORS 2013 LIMITED

Jeremy K

Paul H

Rebecca W

Anthony A

Lynette F

Anonymous

Alfred T

THORNTON ENVIRONMENTAL LIMITED

Cynthia M

Lisa K

Glenn H