Financial and Recovery Coordinator

We're looking for a detail-driven Financial and Recovery Coordinator to join our team and play a key role in ensuring completed work across our power substations and network assets is accurately billed and recovered.

This role is ideal for someone who enjoys working with numbers, rules, and technical documentation, and who takes pride in getting the detail right. You'll be at the centre of turning completed maintenance, fault, and project work into clear, auditable, and accurate billing.

Role Responsibilities:

In this role, you'll be responsible for reviewing completed work packs and ensuring all labour, materials, plant, and variations are billed correctly and in line with approved scopes and schedules of rates.

Your day-to-day work will include:

• Reviewing and billing completed work packs for maintenance, fault, and project activities
• Validating charges against approved scopes of work, schedules of rates (SOR), and contractual pricing rules
• Calculating and checking labour hours, crew compositions, and material and plant usage
• Identifying discrepancies, missing information, or inconsistencies — and working through them to resolution
• Preparing clear, accurate, and auditable billing summaries

You'll also support a range of wider administrative and operational activities, including:

• Preparing invoices and purchase orders
• Responding to and distributing correspondence
• Supporting audits and customer or client queries
• Scheduling value-added work and appointments
• Providing cover and support to the Dispatch team and other administrators when required

In addition, you'll:

• Develop and generate reports using tools such as Excel, SQL, Power BI, or similar
• Analyse data, identify issues or trends, and prepare clear reports in collaboration with clients and internal stakeholders

Essential skills and experience:

• Excellent attention to detail and accuracy
• Strong numerical capability
• Confidence working with complex and technical data
• Proven data entry and administrative skills
• Advanced proficiency in Microsoft Excel and solid capability across Microsoft Office
• Clear, professional communication skills — written and verbal

Desirable (but not essential):

• Experience in utilities, infrastructure, manufacturing, transport, defence, telecommunications, or other asset- or service-delivery environments
• Exposure to schedules of rates or job-based billing
• Experience with work management or ERP systems (e.g. SAP, Maximo, Oracle)
• Knowledge of the power sector or asset maintenance environments
• Experience using SQL, Power BI, or similar reporting tools

About us:

Northpower is an electricity and fibre network provider for Whangarei and Kaipara, with more than 60,000 connected customers. We are one of the largest multi-utility contractors in New Zealand, servicing the needs of clients in transmission, distribution, generation, fibre, renewables, and commercial sectors. We have a reputation for excellence and innovation, providing commercially viable solutions for electrical and telecommunication design, construction, and maintenance requirements. We have over 1,400 staff working together across 16 locations to keep the power on and the lights going for our customers.

Apply Now:

This is a role where accuracy matters and your work directly supports the financial integrity of essential network operations. If you enjoy structured work, problem-solving, and working behind the scenes to keep things running smoothly, this role offers variety, responsibility, and impact. Don't miss out apply now at our career's website using #REQ1903. Suitable applicants will be interviewed whilst the advertisement is open. Send in your interest early Pre-employment screening includes a criminal history check, medical assessment with drug and alcohol testing and reference. Please note that to be considered for this role, you must be in New Zealand and possess a current work visa.