Practice Manager

Are you the person who makes things actually work?

Calc is a Whakatāne-based chartered accountancy and business advisory firm. We help Bay of Plenty business owners make better decisions and build something they are proud of. We are growing, and we need a Practice Manager to keep the operational side of the business running properly.

This is a full-time permanent role based in Whakatāne. You will own the day-to-day operations of the practice -- workflow and WIP, staff HR, client onboarding, systems and process improvement, billing and debtors, and compliance.

You will work alongside our two senior associates as a peer in the leadership team, reporting directly to the Director.

What you will own:

Workflow and WIP management -- keeping jobs moving and the team on track HR administration -- leave, timesheets, onboarding, and team culture Client onboarding -- setting up new clients and managing data across our systems Systems and process improvement -- we use Xero, XPM, and FYI Docs Billing and debtors -- invoicing cycle and following up outstanding accounts Compliance -- AML/CFT, engagement letters, risk registers

About you:

Experience in professional services operations (accounting, legal, or financial services preferred) Highly organised, strong attention to detail, comfortable taking ownership Clear communicator with clients and colleagues Technically comfortable and keen to learn new tools Calm and effective when things get busy

What you will get:

Competitive salary reflective of experience Genuine autonomy in a role you can shape A small, collaborative team that does good work Whakatāne base -- no commute to Auckland