Fleet Service Tyre Tech-Mt. Commercial, Tauranga

Fleet Service Tyre Technician – Mt. Commercial, BOP Fulltime Permanent Role at Minimum of 40 hrs. and Maximum of 55 hrs in a week Salary Range $30-$35 an hour

• Great location
• No two days are the same in this hands-on, customer facing position
• More than just a job - you will be joining a great team with real career opportunities

About the job: Carter’s Tyre Service Ltd is looking for a Fleet Service Tyre Technician to join our Fleet Service team based in Mt. Commercial ,Tauranga. You will be performing tyre management on our client's commercial fleets as well as call outs and after-hours requirements. Work will be on commercial trucks, utility vehicles, heavy construction equipment, and off-road vehicles.

Your hours will be Monday to Friday, between 7:30am – 5:00pm with rostered Saturdays 9:00am – 12:00 noon and rostered call outs.

Specific Duties and Responsibilities Customer Service

• Delivery of high-quality service and specific products to customers.
• Demonstrate product knowledge and show customers how to maximise the benefits.
• Perform tyre inspections and record through the TMS system (Fleet Service).
• Identifies abnormal wear and potential hazards for heavy machines and equipment.
• Strip and fit tyres as required following the standard operating procedure.
• Repair punctures according to the company guidelines.
• Repairs and maintains tyres with chemical or vulcanized components.
• Removes and replaces wheels and rims
• Refits tyres and perform inspection checks in accordance with service information requirements.
• Maintain one’s own presentation and positive behaviours towards customers, employees and vendors – be the face of Carter’s Tyre Service. Procedures and Process Adherence
• Compliance to Service Level Agreement process including TMS processes.
• Ensure full completion of work processes are completed in full, on time and accurately (job sheets, timesheets, TMS, vehicle audits as an example) meeting operational deadlines.
• Company uniforms must be worn always.
• Vehicle audits and checks must be completed.
• Report damage or wear and tear to vehicle and tools when it happens.
• Adhere to rosters – Saturday and call out rosters.
• Vehicles must be kept clean – inside and out.

SKILLS, EXPERIENCE & EDUCATION Essential:

• Tyre Industry knowledge – tyre fitting, wheel alignment.
• Level 4 NZQCF relevant qualification or at least 3 years of relevant Tyre industry experience - especially fleet service experience may substitute for the formal qualification.
• A clean and full NZ driver's licence or equivalent.
• Ability to quickly develop effective working relationships with internal and external customers/stakeholders.
• Quick learner of systems.
• Accurate with figures and attention to detail.
• Effective communication skills, both verbal and written
• A friendly and positive outlook with a customer service focus

Advantageous but not limited:

• At least a class 2 driver’s licence
• Qualification in Tyre Fitting.
• Experience with a team environment.