Equipment Technician - Field Service

At DC Equipment, we are on a mission to create safer and more productive steep slope industries worldwide. We design and manufacture innovative mechanised equipment that significantly reduces health and safety risks for workers, while boosting overall efficiency and productivity.

Headquartered in Brightwater, New Zealand with manufacturing operations in Chile, and distributors across the North America, South America and Australasia, DC Equipment is a global leader in steep slope solutions. In 2023, we acquired Madill, a renowned brand in forestry equipment, known for its legendary reliability. Alongside our Falcon Forestry Equipment brand, Madill represents our commitment to excellence and long-term value. At DC Equipment, our actions are driven by our core values - Zero Harm, Innovation, Teamwork, Excellence, Accountability and Passion.

The Role

We are seeking a skilled and self-motivated Equipment Technician to support our FFE and Madill customers across the North Island. This is a remote role operating independently from a fully equipped service vehicle, with our HQ based in Brightwater, Nelson. While we will consider candidates based anywhere in the North Island, the Central–Eastern region (Napier area) is preferred due to machine population. Travel across multiple regions will be required to support our customer base.

What You Will Do

• Operate out of a fully equipped company Ute to support, maintain and service FFE and Madill machinery and related equipment across the North Island.
• Carry out scheduled maintenance, field repairs, diagnostics, fault-finding and component replacement.
• Work with a range of systems including hydraulics, electrical circuits, PLC controls, sensors, wiring, engines and large mechanical assemblies.
• Tune machine hydraulics using PLC controllers
• Carry out regular health checks on the FFE equipment
• Manage your own daily schedule, coordinate parts and logistics, and communicate clearly with customers and DC headquarters.
• Work autonomously without the supervision of a local branch, planning your time and travel effectively.
• Maintain accurate job records, service reports and documentation while ensuring compliance with all health & safety requirements.
• Represent the company professionally as the key point of contact for customers in the field.

What We’re Looking For

• A trade qualification or practical background in auto electrical, mechanical, hydraulic, automotive, or engineering fields.
• Strong diagnostic and problem-solving skills, with confidence working on large machinery or industrial systems in field conditions.
• Ability to work independently, manage your own workload and communicate effectively with customers and colleagues.
• Excellent organisational skills, with the ability to plan travel, coordinate parts and manage time well.
• Full NZ driver licence.
• Willingness to travel throughout the North Island, including occasional overnight stays when required.
• A commitment to safety, high-quality workmanship and delivering a positive customer experience.

If you’re looking for a role where you can make a real impact, work independently, and be trusted as the on-the-ground expert for our customers, we’d love to hear from you.

Apply now or contact our Aftersales Manager, Hamish Fryer 027 305 7771 or HR Business Partner, Annalise Paynter on 027 228 0168.