Service Manager - Porsche/Ferrari

Continental Cars is seeking an exceptional Service Manager to lead our Porsche and Ferrari service departments, two of the most prestigious marques in the automotive world. This is a rare chance to step into a legacy role and shape the next chapter of excellence for our customers, our people, and our brands.

If you thrive in high-performance environments, are energised by luxury customer expectations, and know what it takes to run a world-class workshop, this is your moment.

About the role

Based in Newmarket, as our new Service Manager, you will be responsible for ensuring our customers receive quality, effective, and efficient service, while driving optimum workshop productivity, efficiency, and safety. You’ll play a pivotal role in the profitability and ongoing growth of the dealership, ensuring we consistently meet and exceed agreed targets across:

• Profitability
• Customer satisfaction and loyalty
• Staff performance and development
• Operational growth

You will ensure every aspect of the department reflects the Continental Cars and Sime Motors values and standards, delivering an experience truly worthy of Porsche and Ferrari.

Key Responsibilities

• Lead, inspire, and mentor the service team, ensuring appropriate staffing levels, ongoing training, and a culture of high performance.
• Maintain robust workshop control measures, ensuring strong workflow management, productivity tracking, and adherence to manufacturer standards.
• Develop annual plans and budgets that support departmental growth and profitability targets.
• Ensure a consistently safe, compliant, and well-managed workshop environment.
• Build strong customer relationships, delivering the exceptional service experience expected from luxury automotive brands.
• Attend relevant manufacturer conferences and technical training to stay at the forefront of the industry.
• Work collaboratively with internal departments to deliver seamless dealership performance.

What you’ll bring

• Previous mechanical experience is essential, you understand the technical heartbeat of a workshop, not just the managerial side.
• Extensive leadership experience across automotive service departments, ideally within prestige or performance brands.
• Strong financial acumen with proven success in achieving departmental targets.
• A passion for customer care and the ability to build relationships at every level.
• A commitment to upholding high standards of presentation, safety, professionalism, and brand integrity.
• Confidence operating in fast-paced, premium environments where attention to detail is everything.

Why Continental Cars?

Joining us means becoming part of a premium dealership group with a proud heritage, exceptional facilities, and a team that values excellence, innovation, and growth. You’ll lead one of the most respected service operations in the country, supported to succeed, trusted to lead, and empowered to leave your mark.

You’ll also receive a salary package commensurate with experience and access to the Sime Motors Employee Privileges Scheme.

Ready to take the wheel?

If you’re driven, technically grounded, and passionate about leading high-performing teams within world-class luxury brands, we’d love to hear from you.

Apply online now and take your career to the next level with Porsche and Ferrari at Continental Cars.