Estimator - Te Rapa

About AMI MotorHub

AMI MotorHub is a wholly owned subsidiary of IAG New Zealand and provides market leading collision repair services for IAG customers. We are proud of our facilities and our aim is to deliver consistently outstanding experiences for customers, getting them back on the road faster. Our business is centered around our people and the use of innovative technology to ensure cars are repaired to the highest standards. We are a highly customer focused business and everyone in our business has a role to play in bringing our vision to life.

In a nutshell The Estimator is responsible for ensuring all vehicles are estimated accurately, within agreed timeframes and in accordance with the approved repair specifications as set out by AMI MotorHub.
This is achieved by the timely planning and co-ordination of activities with the Centre Manager, Production Manager and Customer Services Representatives.
The Estimator has a customer centric attitude and communicates professionally with our customers, who feel confident to leave their vehicle with AMI MotorHub to be repaired.

Day to day

• Accurate and efficient estimation of vehicle damage
• Straight forward, confident communication with customers regarding the repair
• Communicate with customer throughout all stages of repair as required
• Well organised to enable jobs to be carried out effectively and efficiently
• Assist in other areas of the business (the panel and/or paint repair in the workshop) as/when required
• Determine parts availability and delivery times with our suppliers
• Accurate and efficient parts ordering using Partly, PartsTrader or other suppliers as required, having full knowledge of its use
• Order sublet services
• Assist with, plan and review the daily planner for scope of work and production
• Attend daily toolbox meetings
• Present repaired vehicles back to customers as required
• Resolve customer issues effectively and immediately
• Clear your estimation work by the end of each day
• Work closely with Centre Manager and/or Production Manager and technicians to assess time frame, parts needs, and cost
• Respond quickly to the needs of the Centre Manager and/or Production Manager and technicians
• Manage and track all repairs in the customer management system
• Perform quality control on delivered products as required
• Support the Management of and maintain an agreed average repair cost
• Support and Maintain KPI’s within the required metrics

Skills and Capabilities

• Panel Beater/Estimator with a minimum of 5 years Trade Certificate, including Icar”
• Knowledge of costs and duration of vehicle repairs
• Clear, professional, efficient and friendly communication
• Confident using IT and cloud-based computer systems

At AMI MotorHub, we are committed to:

• Equal opportunity employment. We don't just accept difference, we embrace and support it
• Health and Safety of our workplace. We are committed to operating a harm free zone and have a zero drug and alcohol tolerance policy
• Training, personal development and career progression opportunities
• Employee benefits, including 50% insurance discounts and corporate partner discounts

Join us today!