Senior Service Advisor
Stellar Recruitment
Listing Description
Description
- Company Vehicle and fuel + onsite staff parking
- Indivisual Career development program
- Pathway to brand certification and ongoing training
Automotive Service Advisor - Prestige Dealership | Auckland
Benefits:
- Company vehicle and fuel + onsite staff parking
- Individual Career development program
- Pathway to brand certification and ongoing training
We are currently seeking an experienced Automotive Service Advisor to join our clients' high-performing team at a prestige dealership in Auckland.
This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and thrives in a fast-paced, professional environment.
You will be working with one of the largest Dealerships in the country, representing Euro brands in a Mulitfranchise Dealership setting.
Key Responsibilities
- Greet customers and manage the end-to-end service process
- Prepare repair orders and provide accurate cost and time estimates
- Liaise between customers and the workshop
- Keep customers updated throughout the service journey
- Ensure high levels of customer satisfaction and retention
- Handle invoicing, warranty processes, and follow-up appointments
- Support a cohesive and high-performing service team
About You
To be successful in this role, you will have:
- 2+ years recent Service Advisor experience within the automotive industry
- Super Service Triage experience highly desirable
- Strong communication and customer service skills
- A polished, professional presentation with a passion for all things automotive
- Ability to build strong customer relationships
- Excellent organisational and multitasking abilities
- A positive attitude and a drive to deliver excellence
- A full NZ driver's licence
What's in It for You
- Work with respected prestige automotive brands
- Competitive salary + commission/bonuses
- Ongoing training and career development
- Supportive leadership and a great team culture
- Staff socials and team building
How to apply:
Click APPLY or contact Pierre Smit on +64 21 191 8350 or pierre.s@stellarrecruitment.co.nz for a confidential discussion.
Application details
Stellar Recruitment
Since 2006, the Stellar Recruitment team has been dedicated to transforming the recruitment landscape. With years of experience and a focus on “Inspiring Growth. Changing Lives”, we partner with employers to fuel their growth while opening doors to life-changing opportunities for job seekers.
What sets Stellar apart? We create careers that are not just jobs, but life-changing journeys. Our commitment to exceptional customer service and building strong, lasting relationships, is at the heart of everything we do.
Our clients return time and again, drawn by the remarkable experiences crafted by our passionate team. This dedication to focusing on the needs of both job seekers and employers is woven into the fabric of our culture, ensuring that every interaction along their Stellar journey is meaningful.
No matter what you are looking for, we are here to support you every step of the way.
http://www.stellarrecruitment.com
