Customer Experience Team Member - Trade Sales
Cirtex Industries
Listing Description
Description
Please Quote Reference Number 15673
- Supportive, family-owned company
- Full Time | Monday-Friday | 45 hours per week
- Join the team at Cirtex Industries - Wiri
About Cirtex Industries
Cirtex Industries is a leading supplier of geosynthetic and construction solutions across New Zealand. We're known for our commitment to continuous improvement, strong values, and delivering reliable outcomes for our customers and project partners.
About the Role
We're seeking a motivated and customer-focused Customer Experience Team Member to join our team at our Wiri warehouse.
This is a fast-paced, customer-facing role combining trade desk support with phone-based service. You'll assist customers with enquiries, orders, and transactions while working closely with our warehouse and operations teams.
Key Responsibilities:
- Assist customers at the trade desk and via phone/email
- Process sales orders, invoices, and payments accurately
- Support stock control activities, including returns
- Maintain accurate records within the NetSuite ERP system
- Ensure compliance with health, safety, and company policies
To be successful in this role, you will have:
- Previous customer service or contact centre experience
- A confident and professional communication style
- Strong computer skills (MS Office; NetSuite experience advantageous)
- Excellent organisation and attention to detail
- A proactive, adaptable approach and ability to work in a fast-paced environment
What's in it for you?:
- Monday to Friday, 45 hours per week (scheduled between 7:00am to 5:30pm)
- Competitive hourly rate + bonus scheme
- Stable, full-time employment
- On-the-job training and development opportunities
- Free onsite parking
If you're ready to join a supportive, growth-focused team, apply now with your CV and cover letter.
Please Quote Reference Number 15673
Application details
Cirtex Industries requires you to complete our application form by clicking the Apply Now button. You can also reach this form on the following link: www.netyourjob.com/jobs/15673.php
