Education Manager

Education Manager

~32 hours per week | Auckland | Education & community focused role

Brain Play is looking for a warm, organised, and community-minded Education Manager to play a central role in the coordination, communication, and growth of our programmes across New Zealand.

This role sits at the heart of our organisation; supporting whānau, schools, community partners, tutors, events, and internal systems to help ensure our programmes run smoothly and our learners feel supported every step of the way.

We’re looking for someone who enjoys building relationships, improving systems, communicating with people, solving problems calmly, and helping a growing organisation stay connected and organised behind the scenes.

About Brain Play

We’re a passionate & creative team delivering hands-on STEM learning experiences across Aotearoa.

What began as after-school coding classes in Auckland has grown into nationwide programmes covering coding, robotics, electronics, 3D design and printing, science, Minecraft, and creative technology.

We now work across after-school programmes, holiday workshops, schools, community events, and neurodivergent 1:1 support programmes.

Over the past year we’ve expanded beyond Auckland into Hamilton, Wellington, and Christchurch, and we’re excited to continue strengthening our community connections and impact across New Zealand.

Our goal is to create environments where tamariki feel safe, supported, capable, and excited to explore new ideas.

What the role involves

This is a varied coordination and relationship-focused role combining customer communication, programme coordination, team support, community outreach, and day-to-day administration.

You’ll become one of the key points of contact for Brain Play; helping support whānau, schools, community partners, and our internal team while ensuring programmes, bookings, communication, event coordination, and systems run smoothly.

Responsibilities include

• Managing emails, enquiries, bookings, invoices, and customer communication
• Supporting a warm, responsive customer experience for whānau and schools
• Managing CRM systems, booking systems, and internal workflows
• Monitoring programme bookings, event listings, and class numbers
• Coordinating community outreach for school holiday programmes and events
• Building and maintaining relationships with schools and community organisations
• Supporting partnerships and stakeholder communication
• Supporting onboarding and future hiring processes
• Day-to-day support for team leads (x2 team leaders)
• Helping improve systems, communication, and organisational processes
• Payroll coordination and general administration
• Supporting at STEM events and workshops during busy periods when needed

What we’re looking for

• Experience in administration and customer-facing coordination roles
• Experience in education, community organisations, events, or neurodiversity-affirming environments
• Strong organisation and communication skills
• Confidence managing multiple moving parts at once
• A proactive, solutions-focused mindset
• Warm, professional communication with families and stakeholders
• Someone who genuinely enjoys connecting with people and building relationships
• Confidence working independently and taking ownership of tasks
• Strong attention to detail and follow-through
• Calm, adaptable, and positive under pressure
• Someone who naturally notices ways things could run better and is willing to own improvements
• Alignment with our values around inclusion, curiosity, growth, and community
• Full driver licence and access to a reliable private vehicle

The type of person who will thrive at Brain Play

This role would suit someone who:

• Enjoys being the central “go-to” person in a team
• Likes building relationships and helping people feel supported
• Enjoys balancing people, systems, and communication
• Brings positive energy and initiative to their work
• Feels motivated by meaningful, community-focused work

Location & structure

This role is based around 32 hours per week, but we’re flexible in how those hours are structured.

• 4 full workdays
• 5 shorter workdays
• Flexible scheduling across the week depending on workload and events
• We can extend hours with event support or during busy times e.g. school holidays

Occasional evening or weekend event support may be required during busy periods.

What we offer

• Flexible workdays
• A supportive, collaborative team environment
• Opportunity to grow alongside an organisation expanding across Aotearoa
• Meaningful work supporting tamariki and whānau
• Paid first aid training and flu jab
• Travel reimbursements

To apply, please email Bayley with:

• Your CV
• A short introduction about yourself
• Your experience in coordination, customer support, education / community-facing roles
• Your management experience
• Why this role feels like a good fit for you