Senior Business Enablement Officer

WHO ARE WE? KO WAI MĀTOU?

Every day brings new opportunities when you are part of our team at Taupō District Council. Our diverse organisation is recognised for its vibrant energy, optimism for the future, ambition to act boldly and willingness to do things differently to secure the best result. We take a balanced and community-focused approach that allows us to strive with consideration on behalf of our district. We are motivated by ensuring we are a district of connected communities who thrive and embrace opportunities and hold this greater purpose in mind in all that we do.

ABOUT THE ROLE - NGĀ ĀHUATANGA O TE TŪRANGA

As our Senior Business Enablement Officer, you will play a key role in enabling the smooth and effective operation of Council services by providing high‑quality, senior‑level administrative and business support across the organisation.

You will assist in providing day‑to‑day expert technical assistance and mentorship to Business Enablement Officers (particularly on more complex matters) to ensure best practice service delivery that exceeds stakeholder expectations.

Other key aspects of the role include:

• Providing advanced administrative and technical support to internal and external customers
• Assisting with workflow coordination, escalation of complex matters, and operational problem‑solving
• Proactively contributing to process improvement, quality assurance, and system optimisation

WHO WE ARE LOOKING FOR - KEI TE KIMI MĀTOU I TĒNEI MOMO TANGATA

We are looking for an experienced administrative professional looking to take their first step into a leadership role who enjoys supporting others, seeking opportunities for improvement and thrives in a customer‑focused environment.

You will bring:

• Proven experience in a senior administrative or business support role
• Knowledge of local government operations and relevant legislation
• Strong organisational skills with excellent attention to detail
• The ability to manage competing priorities and remain calm under pressure
• Clear, confident communication skills and a collaborative approach

WHAT WE OFFER - NGĀ ĀHUATANGA KEI A MĀTOU

Our people are accomplished, capable, and driven by curiosity to learn more - about the council, its impact, and their own potential. Your career aspirations will be encouraged, whether you're just starting out or an expert. Our strengths-based environment will enable you to be the best version of yourself at work.

Our spaces are filled with warmth and welcoming conversation. We collaborate closely and lead with empathy - for our colleagues and for our community. We encourage our people to find the flexibility within their role to do more of what matters to them in and out of work. When you join us, you'll enjoy our:

• Strong focus on wellness - discounted gym membership and health insurance and wellbeing initiatives to support your mental, physical, and financial wellbeing
• Flexible work environment - work from home options and flexible hours to promote a great work-life balance
• Assistance with ongoing professional development - access to learning opportunities to help you grow
• Generous leave entitlements!
• Settling in support - if you're joining us from outside of the district, we'll work with you to make a seamless transition

If this sounds like you and you want to be part of our AWESOME team, then we would love to hear from you.

CLOSING DATE: 5pm, 3 May 2026 or when the vacancy is filled.