Service Coordinator

Head Office, Auckland | Full-time, Monday to Friday

Are you someone who loves solving puzzles—seeing both the details and the big picture? Do you thrive on keeping things organised, connecting people, and making a real difference in your community? If so, we'd love to hear from you!

Royal District Nursing Service (RDNS NZ) is a leading national provider of home and community-based healthcare with an excellent reputation for providing the best in care for our clients.

About the Role:

As a Service Coordinator, you will play a vital role in coordinating and managing rosters for clients and support workers across the country. This is a busy, varied role where your organisational skills, problem-solving ability, and people-first approach will shine.

You'll be responsible for:

• Creating and managing rosters (short, medium, and long term, including leave management).
• Building and maintaining positive relationships with clients, support workers, and internal teams.
• Ensuring rosters meet client needs while aligning with sector legislation.
• Providing non-clinical communication and support for workers and clients.
• Managing administrative and operational tasks as needed.

About You

We're looking for someone with healthcare or homecare experience and strong communication and organisational skills.

You'll bring:

• Excellent verbal and written communication skills.
• Strong planning, organisation, and prioritisation abilities.
• A keen eye for detail and confident decision-making.
• Experience in scheduling/rostering within the homecare or community sector (preferred).
• The ability to work effectively in a fast-paced environment.
• Confidence in building positive relationships with colleagues, clients, and contractors.
• Strong computer literacy and the ability to pick up new systems quickly.
• Self-management skills to organise and prioritise your workload efficiently.

Why Join Us?

• Comprehensive induction and ongoing training.
• Career growth and professional development opportunities.
• A warm, supportive team culture where your work is valued.
• The reward of helping people live their best life in the community.
• Free parking on site.
• Convenient Penrose location.

How to Apply

If you're ready to use your skills to make a meaningful impact and be part of a supportive team, we'd love to meet you.

Apply now and help us support communities to thrive! For additional information, please email Reshma Ravulapalli via: rravulapalli@rdns.org.nz.

At RDNS, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.