Needs Assessor/Service Co-ordinator - Support Net

Based in Whakatane Permanent, part-time position 0.8 FTE Ideal for professionals who thrive in community-based roles supporting older people

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to building a health system that serves all New Zealanders.

About the Role

The Needs Assessor/Service Coordinator role focuses on undertaking InterRAI Home Care assessments for older adults with complex needs, identifying both strengths and areas of support. Working closely with clients and their whanau, you will coordinate services that enhance quality of life and promote Hauora in the home setting.

Training in the InterRAI system will be provided, but a strong level of digital confidence and adaptability is essential. This is a rewarding opportunity to work within a team that supports equity, compassion, and excellence in care.

Click here to view the position description.

About you

A naturally compassionate and proactive professional, you bring sound-clinical judgement and a calm, empathetic presence to your interactions. You will enjoy working collaboratively while maintaining autonomy in a role where every day brings new challenges and meaningful impact. You will be outcome-focused and passionate about health equity, culturally responsiveness, and delivering care that supports mana motuhake.

What you will bring:

It is essential that you are a Registered Health Professional with a current Annual Practicing Certificate A full NZ drivers licence and willingness to travel for client visits.

Preferred skills

Experience working with older adults and their whanau in a community setting Understanding of InterRAI assessment processes (training provided) Ability to quickly learn new systems

About the Team/Service/ Location

Support Net is part of the Regional Community team based in Tauranga. The Health of Older People team works in collaboration with kaumatua, whanau, community providers and other health professionals to ensure safe, effective care plans are in place.

Click here to learn more about living and working in the Bay of Plenty.

Working for Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our Maori, Pacific, disabled, and rainbow communities.

How to Apply

To view the position description and/or apply for the role please click apply now. All applications must be submitted through our online careers portal before 11:59pm on 5 May 2026. If you have any questions about the role, please contact please contact Careers, BP-Careers@tewhatuora.govt.nz

Please note, we will be reviewing applications when received and may proceed with the recruitment process, before the closing date of this advert.