HOUSEKEEPING SUPERVISOR

• The Final Look: Perform "white-glove" inspections of guest rooms and public spaces to ensure every detail—from the scent of the room to the fold of the towel—is perfect.
• Lead the Crew: Manage daily briefings, delegate tasks, and provide real-time feedback to Room Attendants. You aren't just a boss; you’re a coach.
• Problem Solve: Handle guest complaints with empathy and speed. If a guest isn't happy, you’re the one who turns it around.
• Resource Management: Monitor "lost and found," manage laundry turnarounds, and ensure cleaning equipment is maintained.
•  Establish work standards and procedures for housekeeping staff and ensure they adhere to it  Screens/interview housekeeping job applicants, hire new employees, and recommend promotion and/or transfer of employees if and when the need arises  Take stock of available inventory so as to ensure a steady supply of work materials  Assign duties to workers and inspect already completed tasks so as to ensure compliance with already stated housekeeping standards  Make recommendations to help improve housekeeping services within the organization  Personally carry out housekeeping duties in the case of any form of emergency/urgency, and/or shortage of staff  Examine the building/area so as to determine areas that need repairs and/or maintenance  Record and keep data regarding work assignments, and also prepare reports on a routine basis

 Responsible for issuing work equipment and supplies to the housekeeping staff/workers.

• Efficiency Expert: Help optimize cleaning routes to ensure check-ins are never delayed.