Housekeeping Manager

Please Quote Reference Number 16765

• Long-term position available
• Accommodation available
• Join the team at Discover Tekapo / Lake Tekapo Holiday Homes

About the Role

Discover Tekapo is seeking an experienced and motivated Housekeeping Manager to lead our dedicated cleaning and housekeeping team. This is a permanent, full-time role in one of New Zealand's most stunning locations, ensuring our holiday homes are presented to the highest standard for our guests.

Key Responsibilities:

• Prepare and manage staff rosters and attendance
• Create and coordinate daily cleaning schedules, allocating staff, and monitoring progress.
• Supervise and train staff to meet quality and health & safety standards.
• Monitor guest and owner feedback, resolve service issues, and maintain high presentation standards.
• Order and manage linen and cleaning supplies.
• Ensure properties are checked and meet presentation standards before guest arrivals.
• Support team leaders and provide hands-on help when required.
• Maintain communication with other departments to ensure smooth operations.
• Recruit and onboard new team members.
• Ensure security and end-of-day procedures are followed, including key and vehicle management.

Minimum Requirements:

• At least 3 years' experience working as a holiday home cleaner or in a similar role.
• Proven ability to supervise and train staff.
• Good communication skills in spoken and written English.
• Strong organisational skills and ability to work under pressure.
• Physically fit for a hands-on, active role.
• Full driver's licence valid in New Zealand.
• Must be legally able to work in NZ (AEWV applicants welcome).
• Willingness to live in Lake Tekapo and work weekends/public holidays.

Role Details:

• Type: Permanent, full-time (minimum 30 hours per week; ongoing employment).
• Pay rate: $30-$32 per hour, depending on experience.
• Hours: Rostered shifts including weekends and public holidays (two rostered days off per week).
• Start date: This role is available now

Why Join Us?

At Whalan and Partners Ltd/Discover, we pride ourselves on our positive, supportive work environment. We offer ongoing training and development opportunities, a cohesive and friendly team culture, and the chance to work in one of New Zealand's most beautiful regions. Please Quote Reference Number 16765